This is the best place we have stayed at for a long long time. The management and staff were really top notch. We stayed on half board and the food and wine was delicious.

Loved the location very quiet and super friendly staff . Food was fantastic and caters to all tastes.

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Breakfast was extensive and delicious. Able to eat outside.

Because of the heat, it was a little far to walk to the downtown area. Would have preferred to get my own coffee etc in the breakfast room. It was a little complicated to wait for the server.

Fortunate to speak both English and German and the staff could accommodate me in either language. I purchased the room with breakfast and dinner. The breakfast was a buffet and the dinner was Master Chef quality. The people at the hotel were very accommodating and they even have bikes that you can just take and ride around town. Plus they got me tickets for Therne Meran with a 10% discount. The next time I visit Meran I will stay at this hotel. The value was extraordinary.

The lights in the garage are activated by motion.. I had my motorcycle and I was trying to load baggage and the lights kept on going out because it couldn't detect me moving in the space where I was located. That is a very minor complaint but the only one I can think of.

Location, parking, breakfast

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Clean, decent location within walking distance of center. Nice staff.

Seems that the AC is turned off at night. Our room was 26.2 c at night. Way too hot for sleeping. I would not recommend this hotel to anybody that wants AC.

Owner and staff were wonderful. Dinners in the hotel restaurant were exceptional - food and service 5 stars. Quiet location at edge of city below vineyards, yet close enough to walk to shops. Breakfast and parking also great.

Beds could be a little softer for us.