Equipe atenciosa . Oferta de agua gratuitamente

Localização muito boa.

O manobrista,danificou o carro da empresa,e ainda não tive respaldo dos responsáveis do hotel,nem por email,nem whatsapp! No dia do check out,fui surpreendido pelo Sr Gomes,do hotel,me dizendo que o manobrista havia,cometido um erro,e causou a avaria,que não foi pequena.... E a comunicação para a manutenção do carro,está difícil....

Café da manhã, boa localização, acústica dos quartos

Falta de um bar na piscina

Atende as expectativas.

Bancos do Looby.

Ótima localização e bom custo benefício.

Great location for bars, cafés and restaurants. Very clean room and extremely comfortable bed.

the hotel is very neat, they have clean rooms, location is on point (very close to the mall)

until now I couldn’t set my eyes on any disadvantage

location

rooms. very noisy. broken parts in bathroom

Super nice staff, we had an issue with another hotel in Belo Horizonte and had to book a 14-night stay again. They brought nothing helping us out. Great breakfast, nice rooms, perfect hotel for a business trip. Also to mention pretty nice restaurants nearby.

Nothing, it really met our expectations. Maybe the gym could be better. Some running machines did not work properly.

Do café estaca excelente.

Breakfast was by far the only positive feedback I could provide. The range of options was satisfactory. Fruit bar, local typical breakfast buffet was also a highlight. the only downside would be the absence of a coffee machine that could serve those coffee enthusiasts. Kitchen staff very friendly. Hotel was close to a shopping centre and 25 min driving distance from the airport which were positive location wise, however, the proximity to a high speed road and the lack of commercial buildings created a feeling of insecurity and perilousness.

rooms were ok, but overall lacking adequate maintenance. taps were hanging off the pipes and fixtures were ill-fitted. walls dirt and had scuffs everywhere. walls were not soundproofed and you could here everything on the corridor or neighbouring rooms. I didn’t spent much time in the room during the day to be bothered by the noise coming from the vicinities and at it didn’t impact my sleep as I am a deep-sleeper, but it is warning for the lights-sleeping guests what mostly disappointed me was the lack of honesty from the housekeeping/governance staff. I accidentally left in the room an envelope with money and had I not have rung the hotel they would have never notified me of my loss. Upon ringing the facility, I was then told that governance had found the envelope and will keep in a safe until I had the opportunity to go back to the hotel for retrieval. obviously, I had that anticlimactic anxiety and was worried that the money would never be returned to me. two weeks after my checkout, I traveled back to the hotel city and called in to get my envelope. surprisingly they did have an envelope, but, sadly, at least half of money was missing. I decided not to engage in any discussion to dispute the issue because I had to go the airport, but it was pathetic to be handed my money back as if nothing had happened.

Excellent breakfast spread, the location is right next to superb restaurants, Gym with a wonderful view. Comfotable bed with superfast Wifi

May be they could have thicker linen to cover.

All

There's nothing I didn't like, on the contrary, I loved everything. I was very well received, the reception staff were very kind, attentive, the maids were super attentive, the valets. Everything perfect