Nice outside seating area, kitchen was well set up with plenty of cutlery and crockery. Private double room had A/C and fan which worked well as well as a small fridge

Guy who ran the hostel was quite stand-off-ish and passive aggressive, like he just desperately didn’t want to be there. Lots of hostel guests left their dirty crockery in the common areas all day until staff cleaned it for them, which attracted lots of bugs. Couldn’t use the kitchen from 10.30-11.30 each day, and you couldn’t use the cooker in the early evening and early morning which is frustrating if you’re getting up early / getting back late from day trips etc. The WiFi also wasn’t great and only worked some of the time.

good price

The property was very nice and interesting. There was good outdoor spaces and also covers from the rain.

The only issue we had was that upon arrival there was nowhere for us to leave our bags so we had to leave them in the unlocked lobby area.

The outside area is cute and it has a very nice location. It’s close to the bus stop and the ferry as well as greyhound terminal. It was also super close to the main restaurants and stuff.

You have to leave a key deposit, and even though I indicated when I would check out there was no one at reception which means they’ve kept the deposit even though I’ve checked out on time. There were two older assumably long term guests that impacted the vibe and my personal comfort level. The bathrooms were not very clean and two of them were closed for the duration of my stay

Bed was ok

Very poor customer service. Arrived around 7:30 in the evening and was very poorly treated. The man didn’t even look at me and was mumbling the rules instead of explaining them clearly. No one is obligated to work but if you decide to at least do the minimum. Good customer service is a must, especially for this kind of business.

clean and comfortable

room was next to a noisy road and pub

The room was spacious and very clean, the beds were confirmed with good linens. The bathrooms were clean and close by the room. Good price and decent location.

There is a fee to get a towel. Office hours are limited, closed from 12:30 to 3:30, Greyhound at 1:00, nowhere to hold luggage. Need to provide $20 cash deposit, if leaving before office opens in the morning, must make arrangements, in person, before 6 pm the night before to get your money back-- this can be really difficult if you're out enjoying your day, kinda seems like a bit of an money grab. Biggest issue is the noise from the bar next to the building-- it's incredibly loud and it lasts until 3am, definitely bring your ear plugs.

Cheap and convenient for our 1 night stay. Really clean facilities and short walk from greyhound bus stop and ferry to magnetic island.

No towels provided (I understand it’s a hostel so it’s common) closed from 12.30-3.30 for check in but you do have the option to ring up and organise an alternative

Everything reasonably clean, good location.

Staff not very friendly, very short reception hours, WiFi not working, weirdly strict house rules posted in a very rude tone. Somewhat ironically, regarding the WiFi, signs are posted that explain it's the guests' fault for using it too much (IMO the property should have facilities that are actually able to sustain all the guests)

Clean room and facilities, Garden settings great, easy access to town and Strand areas.

Nothing

Friendly staff close to most things