Muy bien el desayuno

El transporte dentro de un lugar tan grande , den de dar servicios de carritos o rentarlo adicional

la opcion de poder visitar 2 hoteles mas

que no habia agua caliente y para poder reservar las cenas a la carta era un estres y no respetaban los horarios

El personal muy amable y atento en todo momento. Comida muy buena, las instalaciones siempre limpias.

Faltó variedad en el menú. El personal para reponer agua al habitación no fue eficaz.

lots of pools

the peacocks

Pool, when complaints given room changes made immediately, games

Food, not 1 day of authentic Dominican food at buffet. They tell you all inclusive yet u get no availability to eat at special restaurants for the GOOD food.We had to spend money we needed for food 2 days They allow people to book for the week, VERY UNFAIR You get there and find out you have to be VIP OR HIGHER to enjoy 70% amenities . Drinks are watery!

Food was ok. Rooms were horrible; there was no water for the first 2 hours of our stay. The shower was a small stream of water which made it very difficult to shower. We had a bathtub/shower; very difficult to get inside. I almost slipped several times. Toilets didn't flush. Complained to the front desk and it was excuse after excuse.

The communication between the front desk and their guests. They didn't let us know there wasn't any water or electricity when we arrived. When we addressed it they aid it would only be a little while longer then it was an hour then 2 hours. the rooms smelled moldy. When we addressed it they said to turn on the AC. They did say since we made our reservations through Booking to address it with them. So basically it's not up to them. We couldn't get any reservation to any of the restaurants because you had to be there between 9-10 the morning of but they were booked days out; how could that be possible? We complained daily. They finally moved us but it was just annoying. We chose this resort for our family vacation where my son proposed to his girlfriend and my daughter was celebrating her 25th birthday. We were it with obstacle after obstacle. Bad moments after bad moments. No one made actual attempts to rectify the problem. They only moved us into new rooms because I said I was going to announce this horrific experience on social media and tried to go live right in front of them but the wifi was also horrible. Then when they did change our rooms they had me sign a document stating I wouldn't talk about what happened at the resort, which isn't binding since it wasn't notarized. HORRIBLE!

Great Place for vacation! but do not accept any free trip for sales persons, they will try sell you a condo or menbreship and it will take your whole day!! other then that everything great! A+

The sales persons

nothing

Rude Staff, Food Terrible, harassed about taking time share tour after every meal. Talked to two different Members while there that was very dissatisfied with their membership. VIP bar wouldn’t give me a beer, twice while waiting on lame show. had to take bus to other locations to get one. Air conditioning in the two rooms I bought didn’t work, mirrors covered in black stuff. crowded so called VIP cabana at beach but had plenty of covered beds in Members only right beside it. Shows lame no place to dance like a Disco. Have to take crowded bus to get to everything. Rooms not nice. Is the second time staying here and both times bad. Bought two rooms for 4 adults and two kids. They only showed 1 kid and charged me $207 for the 6 year old to eat for four nights and the food was literally terrible. Not a single day did I have anything that I could say was good not one thing. Have much better resorts close that I would recommend. I have visited this area 20+ times plus resorts all over the world and can easily say this one is the worst.