Hotel Verbena
3.7
Bon(274 Avis)Hôtel à San Miguel de Allende
Hôtel 4 étoiles
Raisons de réserver
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
Comprend les essentielsAnimaux de compagnie acceptés, Blanchisserie, Adapté aux familles et plus
A propos de ce hôtel
Hotel Verbena
L'Hotel Verbena est situé à San Miguel de Allende, à 13 km du sanctuaire d'Atotonilco et à 500 mètres du temple Las Monjas. Cet hôtel 4 étoiles propose un service d'étage et une réception ouverte 24h/24.
Équipements
Animaux de compagnie acceptés
Blanchisserie
Adapté aux familles
Carte de San Miguel de Allende
Chambres disponibles
1 Double • 1 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Double • 190 m²
Capacité d'accueil 4
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
3.7
Bon(274 Avis)Avis vérifiés à 100 %
3.7
No pude conocerlo.... El hotel no está abierto al publico
No pude alojarme en el hotel porque no está funcionando....
El teléfono publicado no funciona...
Estuve en el domicilio y el hotel estuvo cerrado....
Hice tres intentos tocando la puerta porque ni siquiera tiene interfón o algún timbre parece que lo arrancaron.....
Hice también tres intentos de contactar por el chat de booking al hotel sin suerte....
Tuve la necesidad de conseguir otro alojamiento y no hubo quien me diera razón el porqué del hotel cerrado...
No encontré ningún teléfono en booking de asistencia para casos como este
3.7
Las habitaciones están muy padres
las escaleras
3.7
Stay away from this hotel. It's a mess. I reserved through booking.com
When I arrived the receptionist said their systems were down and they couldn't check my reservation. She made me send screen shots of my reservation with the price to some random phone number. She then proceeded to charge me 30% more than what the price was on my confirmation. I paid reluctantly. She gave me a terrible room right by the reception. The receptionists entire family came to hang out and they sat right outside my room playing music from their phones and having loud conversations with children as well. This went on until 1am. I had an early morning and needed sleep. Absolutely ridiculous, rude and unprofessional. I couldn't sleep until they all left. I was then woken up by a staff member banging on the front door to the hotel that was locked at 3am very loudly. He banged for about 40mins while no one let him in. Which was really lovely when you're trying to sleep.
What a complete rip off especially for the price I paid. Avoid this hotel at all costs there's way better options in the area.
3.7
La habitación tiene un buen diseño decorativo
Le hacía falta limpieza a la habitación
3.7
Esta en el centro de SMA pero por lo mismo es imposible conciliar el sueño con tanto ruido en la calle
Falta de limpieza, mucho ruido en el exterior, me rentaron un lugar sin televisión ni tampoco había wifi
3.7
This hotel was a 5 minute walk from the city center. We got everywhere we needed to be for the wedding we were attending within 5 minutes.
You know it appeared their sewage pipes were old. Every time we would flush a rotten egg smell would come out. The place is rustic like really rustic but for the price I kind of expected it. It’s better though than what would have been it’s 40 dollar equivalent in the US.
3.7
It was OK, staff is friendly, it's a small place and close to main places
It was very noisy on the street during the night because there was a construction next to the building, couldn't sleep and I wasn't aware of it or notified by the hotel. The bathroom smells very bad but was clean, so was like pipe odor
3.7
Good location and good price.
No WI-fi in room.
3.7
Parking not included 😞
3.7
Location was great - closer to the central area of San Miguel de Allende.
Walls are stained from damp marks. The floor was dusty. The bathroom still had the old used soap in it - obviously wasnt cleaned properly. No hot water. Towels had holes in it. The TV was not working. Patio is not private like it looks in the photo - the door just opens into the courtyard. All the sounds from people in the courtyard and the staff at reception filter into the room.
3.7
Location only.
The whole thing, it needs a lot of work done, the stairs are not safe, the floor was dirty, there’s just too many things that need improvement. Definitely not worth the price, if I could I would get my money back. So not worth it.
3.7
No breakfast included
Location great
Because of location of hotel, a bit noise from outside traffic in the evenings
Also beginning by 6am in mornings
Great design to room and super big bathroom
The WiFi didn’t reach to 2nd floor very well -just a little bit near the door
Also no cable for being a boutique hotel
Charming decor
3.7
Location
3.7
close to the town center
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3.7
Location is great, at a walking distance to the main sites. Very clean.. Staff very helpfull
Lack of basic amenities, like a chair, area to set cosmetics or cleaning items. TV never works
3.7
The hotel was a boutique style, The bed and pillows were lovely and the room was very clean. Staff were friendly.
The internet did not work in the room. I had to go to the lobby to use the wifi. The second floor patio needs some work. It looks unfinished snd needs paint. Just a spruce up, put some chairs there and make it look nice.
3.7
Did not provide breakfast
They promised a air conditioner on website and all we got was a fan
3.7
Small hotel, some room no AC,WIFI not good.close to center
stairs
3.7
great location, walking distance from principal square
they call themselves boutique hotel which is a scam! bad quality linen
3.7
They need to improve the common areas as the terrace, lobby… with a little and no money it may seems more cozy.
3.7
the location and the price
I didn’t had hot water
3.7
awesome for price and location
3.7
Comfortable beds and clean sheets, helpfulness of the staff.
In the first room assigned to us we had to get the WiFi password from the hotel across the street because it was absolutely not possible to use theirs. But the reason we had to change room was that there was no running water in the sink nor in the shower. And very little even in the toilet. We were given a room facing the street with just enough running water, passable cleanliness in the bathroom and low WiFi signal.
3.7
Staff was always friendly and helpful
Awesome location on Zacateros...close to everything
Quiet and clean, cute courtyard
Bed was really comfortable
The room that I stayed in had no windows that opened for fresh air so it got pretty musty
The shower lacked a shelf to put soap so that was a bit odd
3.7
Location
Like the place but the problem there is not parking, and the parkings around are $20dlls, it's kind of pricey.... Other than that is great!!!!
3.7
The bathroom, was too small.
3.7
Cozy, good style, confortable.
Was not clear the total payment, not in the booking website and not at the hotel, we had to pay extra 18% at the check-out.
Was not clear that it is a coffee break instead of a breakfast.
FAQ
Combien coûte ce hôtel par rapport aux autres à San Miguel de Allende ?
Le prix moyen d’une location à San Miguel de Allende est de 102 € par nuit. Cette location est 0 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Hotel Verbena. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location Hotel Verbena accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Hotel Verbena?
Nous avons trouvé 3 équipements pour cette location. Cela inclut animaux de compagnie acceptés, blanchisserie et adapté aux familles.