Conveniently close to where our friends lived. Friendly owner and locals . Excellent value for money.

3 flights of stairs to our rooms. Not too much of a problem for us but could be for older or less mobile people. Curtains need a good shake out as they were dusty and the plants on the stairs need cleaning . Minor points but just a housekeeping note. Otherwise everything was very clean. The bathroom facilities functioned better than those in the 4 star hotel we stayed in afterwards in Sorrento.

Perfect central location close to everything. Staff were extremely welcoming and helpful- great bar downstairs!

Free wifi and free breakfast were advertised but there was no wifi and the breakfast was only 1 croissant and a small coffee. The walls were thin and you could hear the other guests as well as music from the bar down stairs until early hours of the morning. Not particularly clean and the bed was uncomfortable.

The place

Very noisy at night down in the bar till early morning.music playing loud. Rooms where not cleaned daily only beds made. A cup went mouldy as not collected. Bins not emptied daily. Bedding poor .No clean towels.

The noise from the bar under the bedrooms .I think all the young of the town meet there .the music is very loud garage rave music and went onto 2 in the morning on Friday,and 4 in the morning on Saturday therefore very little sleep was had .breakfast just a pastry and 1 cup of coffee(small) internet didn’t work in rooms like the advert says and the toiletries were sachets of body wash no shampoo or conditioner .beauty rooms what spa rooms

The amazing friendly staff.

The loud music in the bar next door up to 2 am and the continuation of that 'party' even after. The sound isolation is decent but it doesn't help.

The staff specially Gianluca and his father makes the difference. I really recommend to stay in Albergo Penza

Nothing

The staff was wonderful and the location was perfect. There were cafes and restraurants within walking distance and the setting was beautiful! The rooms were clean, comfortable, and spacious! The breakfast was simple but sufficient.

Nothing!

Good Italian style breakfast at the bar 24/7 checkin procedure Right in the town center with plenty of car park Quiet room Fridge in the room Friendly staff Air conditioning Big rooms

Minor things The furniture is a bit old-fashioned There is no moschito net

Caffe Machiato and cornetto for breakfast, what more do you want?

Steep stairs and no elevator.