Nothing good

Rooms require urgent renovations. Lobby infested with mosquitoes during day time. Rooms were having a stale smell. As per booking terms, I was to pay at the hotel during check-in on 21st Feb. However, on 20th Feb, I get a call from the hotel to pay the total amount for the stay. Finally I negotiated for 50% advance payment. The hotel was concerned about my commitment. Assuming I done a no-show, I would have paid the penalty as per the cancellation policy of the hotel through my credit card that was given as guarantee during booking. In my past so many years of hotel reservations through Booking.Com, this is the first instance of mean behaviour by the hotel management.

Relatively new property with comfortable room, very helpful staff, good restaurant and large selection of items in the menu.

Service and comfort. Comfortable bed with clean linen and clean toilet and shower cubicle.

Large clean room.

Quite far from the Ghats and the temple.

Location was fine

Cleanliness of towels on one of the days were really dirty.

it was very neat and rooms were spacious

nice room, good food

Wouldn’t recommend at all. Poor attitude of front office. Untrained, unprofessional, unwelcoming. Traveller feel sick and they asked to check out despite the fact that we agreed to pay for late check out or extra day. However Good the hotel is, no point staying in it if it lacks soul. Bathroom drain clogged. Gets inundated after shower. Food good. Poor service. Staff not trained yet

The breakfast was outstanding. The buffet had a wide variety of food every day, and all of the meals were different each morning. Evening meals were outstanding and the service was also outstanding.

The location is a bit awkward. It's behind a number of other hotels. Once you know where it is, it is easy to get to, but getting there the first time was a bit challenging.