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Service Attitude Accommodation.

Staff was welcoming and friendly

The hotel and staff were flawless. This is an exceptional hotel with the most professional and considerate staff. They have found a way to be excellent and professional with a easy charm.. The food was delicious. The rooftop bar had not only a elegant view but the ambiance created by the staff, aesthetics and the music made it feel magical. It was simply perfect in every way. I will come back to Rome and I will only stay at the Singer Palace.

That I had to leave.

The warmth of the staff was exceptional. The location of the hotel just could not be better for those wanting to be at the centre of Rome, Italy and the Universe.

The only thing that needs improvement is the indoor breakfast area although the breakfast itself is very good.

This hotel is fantastic and easily worthy of 5 stars. The whole place is stylish and immaculate, the staff are incredibly helpful, efficient and friendly, and the hotel is in a perfect position in Rome to walk to pretty much any of the main sightseeing spots and 100s of restaurants. We'd arranged through the reception for a transfer from the airport from one of their drivers. An extra cost, but felt like an exclusive treat. On arrival we were welcomed by Federica, who took us upstairs to the hotel restaurant, gave us coffee and pastries and went though the general hotel information and where the hotel was in relation to the various places of interest. She let us know that the staff were happy to make dinner reservations, arrange/book tours or taxis. As we had booked our various activities in advance we were already sorted, but it was nice to know they were there to help. We were shown to our room, which was beautifully presented with more welcome pastries and fruit. The room had lots of other nice little touches, such as robes, slippers, eye masks, a coffee machine and both still and sparkling bottles of water (which were replaced daily). They even left Valentines Day balloons in the room. We had pre-booked a meal at the hotel restaurant for the first night (this was done with ease simply by emailing the reception). The food was great - we had a mixed salad and the Cacio e Pepe, which was very tasty. We also enjoyed the focaccia bread which had been made on site that day. The restaurant itself was relaxing and comfortable and the staff were again lovely. Breakfast was served in the same restaurant and there were some nice options to choose from. The weather was (just about) warm enough to enjoy it outside on the terrace which was an added bonus to be able to sit outside. I imagine it would be brilliant in the summer. We also had a cocktail up in Jim's Rooftop bar on the first night, which was good too. All in all, I can't recommend this hotel...

Not applicable. This hotel is one of the best I've stayed in, and well worth the price.

beautiful facilities, location is perfect to walk to everything, food and drinks were delicious! we will stay here again!

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staff was amazing. so kind and helpful.

just kind of small for a family suite. also ash trays outside would be nice because its not good to litter but it was great. also if we were able to cast to the tv it would be nice.

The entire staff is fantastic and go above and beyond. the location is central to all the major sites and the rooms, restaurant and roof top bar onsite are terrific with great views

Location, cleanliness, service

Lack of large common spaces, lobby etc

perfect location , great food amazing staff

The service and hotel were outstanding. All staff were amazing and happy to accommodate any needs necessary. The room was very clean and the breakfast included was delicious.

Nothing!

The property was awesome! such a great location

The staff was great! The hotel was clean and quiet.

loved the location, the roof terrace, incredible staff

the breakfasts were great but the evening meal was disappointing. The dishes had too much salt and I was quite surprised as to how much cheese sauce the carbonara had. We have eaten at some top Italian restaurants and this fell short. I think the head chef was away?