Superb!

Todo estuvo muy bien; instalaciones hermosas, cómodo, personal amable, buena ubicación

No tengo queja

It is a nice hotel as expected from this chaine. The staff was very friendly, the room was comfy and the hotel is very clean.

Maybe we suggest that the restaurant has some prices according to the country. For instance a glass of wine was even more expensive than in the most prestigious restaurants such as “Platillos voladores”. It seems they charge in euros where is expected a glass of wine to be 8 to 10 E. But in Colombia is quite a lot for this. Also the staff in the restaurant need some assistance because we had a meeting with some family one evening and the waiter had to bring food to the rooms and take care of the tables then it was very annoying to all the costumers in the restaurant that evening. It is impossible for only one person to afford afford such a big demand.

Nice

N/a

Nice service

Not desk and chair for working

Nothing

The guy at dinner , his name was havier , he was rude and dismissive. The room was on the ground floor. Noisy, very thin wall.

Location Comfortable bed Quiet Good shower Price

Indoor room Missing some decoration/warmth

Nice area

very noisy for many reasons boiler makes noise in certain rooms at night a lot of chair squeeking noises on stone floor coming from courtyard restaurant in almost all rooms hotel did try to facilitate by moving me to different rooms

Breakfast was great! and the service from the staff was amazing.

nothing.

Breakfast, very nice and helpful staff, the room was very comfortable

there are a couple of arquitectonial errores, bathroom despite being quite big, has nearly no facilities where to put things, lightning is poor especially when woman wants to put makeup on. Guest toilets on the first floor have a very bad design.

Everything. A modern and very nice hotel. Unlike most of the ones I have stayed at in Cali, this one was rotten and humidy free. Area very nice and relatively safe (Cali is not a safe city)

wxcellent staff location breakfast rooms and great value

a little noisy next to the elevator

The rooms was excellent, the staff was great, and the location is the best.

Not applicable

Fantastic location, close to great restaurants, walking distance to several attractions and museums. The best thing was the very good attention provided by everyone at the hotel, from front desk to security, housekeeping, but especially the restaurant staff. Very pleasant, interesting and engaging.

Nothing.

hot water for 5 minutes first day. second day no hot water

Typical NH Hotel quality, helpful staff, really good breakfast with lots of different food

if you have a room close to the inner square of the hotel it is loud until 11pm due to music, and the laundry is very expensive

The central patio is lovely, and having breakfast there was a high point of the stay. The staff all very helpful and corteous. The entire building is a nice colonial style, a welcome departure from the usual business hotels.