It’s in a lovely spot, it’s clean and spacious

I contacted the host multiple times prior to arrival about checking in, with no response. This left us quite concerned about being able to check in. When I got in touch with a contact of the host (who texted me just before check in time), he was lovely and helpful. It was just quite disorganised and could be much better in terms of checking in instructions.

Apartment was lovely and comfortable and we would 100% come back now we know what to expect RE checking in etc. Host was helpful with his parking recommendations and the apartment was in a great location

We had issues with the heat- apt was freezing one of the days and we couldn't turn on the heaters. Eventually they came on for a short while- obviously on timer. An instruction sheet in the apt would have been helpful advising of this. Communication could also have been a bit better RE checking in and out. Checking in was very confusing and we weren't sure what to do to check out considering we had to meet someone at check in so just had to assume what we were supposed to do as we didn't hear back from the host before we left. This could maybe be outlined in the booking itself for future guests. I don't think it's necessary to have to meet a person for check in especially when the process did seem quite straight forward. We did however really appreciate that the apartment was ready a bit early for us.

I had to meet the owners. Would prefer to just open the key box.

Don't need the meeting of the owners. They were polite. but I grew up in Derry and don't need a welcome. Sorry

Great apartment, great location, check in service was very easy. Contact with John throughout was great. We had a small issue which was handled accordingly by a housekeeper being sent

Location was fab

Everything great, one small gripe, 2nd bedroom needs curtains .

Excellent location, very handy to central tourist area and restaurants. Nice view of river from the apartment. Kitchen was well-equipped.

It was interesting, Google Maps put the location in the middle of the river. We checked the postal code we received twice, and both times it got us wet. We also did not receive an apartment number. Would recommend better directions, I.E. "look for the Chinese restaurant, door is around the corner on the left side of building. Also, the lighting in the main living area was quite dim; it was very hard to read after dark.

Brilliant location, clean, and comfortable

Nothing everything was exceptional

The location was perfect, with everything very close by.

The apartment overlooks a main road which remains relatively busy during the night, and can be quite noisy when the window is open, which was needed at time as the room could become quite hot.