Location is perfect. It has a well linked walk ways to many malls where house so many great food courts and restaurants. The bar has stunning view and the interior is a top notch. The bar food was good too. Outdoor pool and balcony were luxurious. But the pool was not clean I could feel grains of debris running my hand on the tiles. Given it is a new hotel, I was surprised there were some loose mosaics already. Staff are welcoming and whenever walking pass them, they all said hi in Thai. One person in particular I’d like to mention is Andy, our butler, who went above and beyond to assist us which made our stay smooth and pleasant. The quality of the materials used around the hotel oozed premium quality. I love the bathroom marble, tap, shower and other accessories. It was the best rain shower in any 5 star hotels I have been. Pillows and bed were divine.

Too many separate lifts. It could be quite confusing at times. Great design but workmanship in building it seemed to be poor. Like the loose mosaics I mentioned above. The door stopper behind my main entrance was already damaged. Breakfast felt a little limited with the menu options although the patisserie were really good. Communication between the front and concierge perhaps could be improved.

Very convenient, nice environment and staffs are very helpful. Room is clean and tidy, very comfortable. Staffs are very polite and always with smile on their face.

I found the kettle is dusty outside. Other than that, room inside is tidy and comfortable.

The spa service is amazing. The location is awesome, there is a nice brunch restaurant right next to the hotel if you wanna try something new. Central embassy is just 5mins walk away from hotel.

Everything great!

The hotel is clean and comfortable.

The staff in the front desk need more skills, they authorized my card for an amount in check in but they refuse to cancel the authorization on check out Because this was not possible until they contacted the bank, and when I asked them for an invoice, they refused and asked me to order it from booking .

everything

nothing

-allowed for early check in and late check out. -location with direct access to sky train. -clean -breakfast -staff

-attitdue of "some" staff. -some overpriced services at the spa. -room layout (bathroom facing bed, TV location not facing seating area)

Style, location and stuff

service wand top notch!! the entire concierge team was amazing - super helpful and accommodating just what you expect from five-star hotel!!! highly recommend

it was really lovely. but the bathroom we have stayed in had a dysfunctional outlet which was a bummer. service was awesome. we will come back for sure!

break fast was amazing

hotel was declared smoke free however I was staying on 27 floor and people was allowed to smoke on same floor . actually I was not able to sleep for one week from cegirate smell . also upon arrival the reception will ask you to put safety deposit 5000 bhat for each night however I convinced them to accept only 5000 bhat safety deposit for full stay . Some staff couldn’t understand English . smoking was the biggest issue and I will not be visiting hotel again .

Location, room, deco, service

none

Rooms are amazing, super modern with all the tecnology and confort. The concierge was incredible (His name is Top) he arranged to us a driver and also got us a spot on Jai Fay restaurant. The rest of the staff at front desk also is extremely polite and willing to help with anything: Gift and Princess were amazing hostess.

Could improve the breakfast

Overall its good but not as nice as the rooms in Rosewood Beijing

Beautifully designed and luxurious. Conveniently located with direct access to the Sky train. Amazing staff who gave incredible service.

Fantastic service and quality. I will stay at Rosewood again for sure.

The room card is small and tiny. You might lost the card easily one day. Also, there were only few choices for the in-house food and beverage. The quality of food is decent but there are only few dishes you can order, not even nasi goreng. I expect there will be more options for a 5star hotel.

Excellent services, especially from Kevin. Wanted to give him some tips, but unfortunately we were out of cash. Please send him our regards. Thank you.

The pool and gun area were lovely! Food was fantastic and service was fabulous

the steam room in men’s room was out of action

Location is good

1) not specific in their offerings. Charging for items which were supposed to be offered free. 2) electrical system not working properly for one whole night . 3) Bed is quite small like queen size, not the standard big King size.