The central location with hotel parking. The room and bed size were exceptional with a window looking out to a pretty courtyard garden. Decorated with lovely antiques and tasteful period features. The electric blinds made a complete black out, which we like at night. Check in and out was simplicity itself and the host was flexible about leaving the car for a little longer while we explored Albi in the morning. It was a luxury one night stay, for a birthday, in the middle of a gite holiday and it did not disappoint.

I think the breakfast could have been better. Quite a basic continental with coffee from a machine.

Best croissants ever eaten (and we have eaten our share)! Wonderful staff. Great location for exploring Albi.

Toilet needs replacement...poorly anchored.

Location, good size clean room

antiquated hairdryer, overlooked unattractive side stree

Hotel is very conveniently located for sightseeing, restaurants, stores but is on a quiet street. The room was a nice size, very comfortable and impeccably clean. The staff was very friendly and helpful with advice for restaurants. The breakfast was good. We were traveling by car and appreciated the parking on site.

Nothing.

Good location for Albi. Quiet and nice garden for our dog.

The hotel reception was very welcoming. The bedroom was nicely decorated and the bathroom spacious. The hotel was in a good location, only a few minutes’ walk to the major sights. There was secure (paid) parking within the premises.

Nothing.

Location

Difficult to find and in need of a renovation. also, room was tiny!

The hotel is ideally located in a quiet street, easily accessible by car and with its own (payable) car park to the rear. Our room had a view of the lovely garden. The hotel is family-owned and has been in the same family for generations. Caroline was extremely helpful with providing information about things to see in Albi. The pedestrianised old centre of Albi is a couple of minutes away.

Close to historic centre. Ample secure parking available. Reasonable choice for breakfast.

very friendly and efficient staff, great to park onsite, easy to walk into the centre of town. Large bedroom. Air con!!

A magical little town that we were lucky to find!

A real gem: the staff are brilliant, the room was lovely and comfortable, and the location is great - a short walk away from the centre, next to a lovely park. Very much enjoyed my stay!

We were greeted cordially by Caroline who we learned is now the fifth generation of her family to own and operate this hotel. That says a lot by itself! Great, quiet location. Secure parking. Ten minute easy walk down the shopping streets to the main square with the cathedral, Toulouse-Lautrec museum, etc. Nice quiet garden to enjoy coffee, breakfast or and afternoon tea or libation. The air conditioning was wonderful and quiet. Did not hear a sound all evening even though our room was near the elevator and on the street side of the hotel which is located on a very quiet street to begin with. . Overall, an excellent stay. Thank you, Caroline! Terry & Janet

Staff were very courteous and helpful

Unclear how to work the air-conditioning.

Excellent staff helping with taxis,booking tables etc knowledge of the area, location of hotel

Superb location a short walk from historic centre Large gated car park which is unusual for a town centre location There is a nightly charge. Parking is accessed via a separate street behind the hotel so best to get directions to the car park before you arrive and go straight there rather than to the reception first as it is not easy to park at the front. Staff very friendly and helpful Good size comfortable room nicely decorated in a modern style . Air con has a max and minimum setting but a specific temperature cannot be set. It just about coped but the outside temperatures were particularly high when we stayed. Beautifully decorated large reception and lounge and a lovely garden. Albi is a lovely town which exceeded our expectations.

The breakfast was ok , continental style , but quite basic for the price. No hot option so e.g. no toaster or egg boiling machine. A mini fridge in the room (especially in a heatwave) would have been nice but this is a suggestion rather than a criticism.

Great value stay.