Le petit déjeuner était très qualitatif. Beaucoup de choix. La piscine avec la vue sur la mer est magnifique. Le personnel est souriant et accueillant. Possibilité de prendre des verres autour de la piscines. Les chambres sont spacieuses. Nous avions une chambre avec un balcon vue sur mer. Très propre.

Les prix des restaurants de l’hôtel un peu chers. Sinon tout était parfait

relaxed, tranquil, well spaced out accommodation and outside areas, great prices on food and drinks, shuttle service was constant and reliable. nothing too much trouble. Spa experience was exceptional.

nothing to dislike. we were aware of how many steps to negotiate so this did not come as any surprise.

Nicely maintained premises, good sized rooms. Staff really helpful.

Restaurant prices are a little costly and food was missing flavour. There was some maintenance construction going on by the pool making noise during the days.

There were many beautiful greenery in the surroundings which made the environment very relaxing for a vacation. Walking to Patong shopping centre took 15 minutes was acceptable. The reception and housekeeping staff were very polite and helpful.

The provision of free morning stretching or yoga classes was good. However, the class no. limited to 4 persons only was a bit too small.

To many steps. Balcony was very small and the view was restricted due to hedge along side of the balcony

Location was excellent, resort facilities were many, and the staff was extremely friendly and helpful! We got a complementary fruit basket and the suite was spacious. A very big thanks goes to “Njoy” from the activities desk, who went above and beyond.

Cleanliness isn’t a big yes honestly, though our requests were never denied, but still.. even the suite needed more cleaning and care.

Spacious sea view suite room. Pool area nice.

Location on a steep hill with hundreds of steps , Response from reception for problems like no umberella in the room on arrival and no umberellas available despite torrential rain confining me to the room and being advised to got to a 7-11 and buy myself a rain coat , on my wifes arrival 1 day after my checking in it took 3 phone calls and a visit to our room by a staff member as we tried to get her suitcase delivered to the room. After 2.5 hrs waiting I went to reception and fetched it myself. On 2 occasions we did not get our room cleaned or amenities refreshed despite several phone calls and being informed the cleaners are on theyre way. Breakfast cooked food not hot enough. Would not return or reccomend this property.

Location

The steps steep location us just a killer

Everything I experienced here is perfect.

the location, the cleanliness of the room and how spacious it is

the breakfast was ok, but the area is very small for a buffet , and there is no much variety. my daughter was encountered by a snake in the village which scared her a lot the rooms are up the hill there is a lot of walking, but they provide a shuttle bus service which was convenient

The rooms were amazing very big the beds were big comfortable the breakfast was good the view is great

The staff here were so nice and helpful, particularly the Japanese assistant manager who helped us locate a phone on an airplane. The breakfast staff were so polite and hardworking. The pool was very well managed and our room was spotlessly clean everyday. The building is a lot more impressive in person. I really liked the staff they were the best part of this hotel. Made everything so effortless and comfortable.

My only complaint would be the food at the restaurant at night. It is mediocre, and the fans on the ceiling with the lights can made you feel dizzy.

It was clean, comfortable and nice location for us.

Hotel staff was not supportive as we expected a bit more...we have booked for 30th june and 01st july, 2023, 01 sea view delux room and we have already stayed one day but due to sudden expiration of my mother in law at our home country, we had to move back after one day and requested them (lobby) for cancellation of another day for refund but they simply refused..we have also booked from hotel lobby for James bond sunset activities on the same day but due to above same reason we had to also cancel it but this time, they also refused it for refund...need to be more customer focused..won't stay anymore in coming days.

Perfect hotel, nice view, kind staff and everything was arranged for us.

Nothing

Everything about my experience at Diamond Cliff was phenomenal. The cleanliness, the staff, the location, the food, the room... I just wish I could have stayed there longer.

My only complaint is that the service at the bars and restaurants was a bit slow. However, I soon realized that slow service seems to be a staple of Phuket in general, so I can't really hold this against them.

Pool is nice, that’s the only thing I liked but you get good pool everywhere in Phuket.

Outdated elevator, dirty cups in the kitchen, stains on the walls, stains on the carpet,

close to patoong beach stuff too friendly, close to karal beach.

it’s not confirmable the room are very far from receptions

This property was gorgeous!! The staff was amazing and the breakfast buffet was so tasty! I’m vegan, and they were so accommodating with making me separate food for breakfast.

Laundry was a little expensive.