Location and parking excellent, beautiful hotel

Nothing

Hotel location, staff and facilities were excellent.

La ubicación y la comodidad de la habitación.

Nada

We have stayed here before and this time round it was about the location of the hotel. It was opposite Usher Hall so was perfect. The hotel is well managed and the staff are very friendly and helpful. The rooms are spotless and the bed is very comfortable. The hotel is very chilled and has a lovely feel about it. The spa facilities look amazing but each time we have stayed we just couldn't fit it in.

The breakfast isn't the best. It has lots of choice but the full English never seems like it's freshly cooked and is never very hot. On our last day, we choose different items entirely and we were pleasantly surprised, it was delicious, fresh and hot.

Quiet

Jack and Jill bathroom

Das Hotel ist angesichts des hohen Preises leider nur durchschnittlich gut. Es stimmt eigentlich alles: die Zimmerausstattung ist praktisch und solide, die Lage im Stadtzentrum ist gut, das Personal ist eher freundlich und hilfsbereit und geht auf die Kundenwünsche ein. Es war uns wichtig, dass wir ein ruhiges Zimmer bekommen, und dieses ist uns auch zugeteilt worden, auch wenn dafür der Ausblick nicht so schön war. Es gibt eine hoteleigene Parkgarage. Aber für einen Übernachtungspreis von über 400 Euro erwartet man schon etwas mehr, auch in Edinburgh

Das Hotel ist sehr groß und daher unpersönlich und unübersichtlich. Und es gab eine Riesenschlange beim Check-In. wir haben lediglich ca. 10 Minuten Wartezeit gebraucht, um einzuchecken, was angesichts des Preises schon eine Zumutung ist, aber die Gäste hinter uns mussten bestimmt 30 Minuten warten. Dabei war es nicht die Schuld der Dame an der Rezeption, sie war bloß allein da.

The Room was superb - quiet and well appointed - a bit bigger would have been nice but not essential - a lovely room, The location is brilliant - very central within very easy walking distance to all the sights that Edinburgh has to offer. The concierge and reception staff were absolutely great being both knowledgeable and personable The breakfast was lovely quality food served hot and quickly - very pleased

The only small problem encountered was that coffee machine did not work at breakfast and despite being told it was being sorted - it was not. We (ourselves and another couple) waited for 10 minutes and than spoke to an excellent waitress who very quickly brought us a cafetiere of coffee. When we left the breakfast room maybe 20 minute later, the coffee machine was still not fixed. But as I said - a very small problem rectified by a thoughtful waitress

Lovely hotel. Excellent fasciitis

N/a