The warm cookie on arrival was a really lovely and welcoming touch. The staff were incredibly helpful and friendly and I have stayed here a few times as it always a lovely experience

Pool was amazing

Was told on booking room service was available but it wasn't

Loved the location, love the new rooms. Breakfast was lovely also.

Beds just weren't very comfortable both me and partner woke up multiple times just could get comfy thought bed was very hard and pillows annoying I no most hotels do have them pillows so I think I might start travelling with my own lol

it was clean staff were friendly and helpful.

I loved our stay at this hotel it was so comfortable relaxing such a beautiful place staff so friendly definitely will be back!

That we didn’t stay longer!

Beautiful property. There were some refurbishment works going on but we didn’t really notice

You really need a car

Gym and sauna facilities are very good and great views.

Nothing.

Everything was ideal for a visit to Belfast. We got the bus all over and was really reasonable. We spent an afternoon just lounging by the pool side which felt like a pamper session and would have loved to make full use of facilities but we had 3 children with us! The staff were exceptional, they were all so friendly and helpful at all times of the day and on the phone from our room as we asked many questions about transport and getting to our planned trips. They even organised us a breakfast pack each for our trip as we had to leave so early and this breakfast bag had enough for lunch too! We really loved the quiet location away from the city but 35 mins by bus to the city and about 10/15 mins by the number 300a bus, which just drops you off at the end of the road. We had takeaways at night delivered to the hotel reception area, which was perfect for our loud, crazy children instead of worrying about being too silly in the restaurant area. This literally was a great choice for exploring the beautiful city. Thanks so much

Nothing

Breakfast options were less,

Cheese selection, salad options were not there

The swimming pool

I liked everything

Receptionist I think was called Ellie was very welcoming towards me and my boys… the facilities are well maintained

Only thing I can think of is that the rooms are maybe slightly outdated.. Ie a few connection ports to charge phones/ iPads would be good

Excellent selection of food. All very tasty. Very good bright view.

Recently refurbished.

Nothing major.

Good facilities, very friendly start helpful clean great food excellent breakfast.

Was a lovely break away with my 4 year old & teenage son, they both loved the pool

My only complaint was the food I found to be quite expensive

Excellent facilities and relaxing atmosphere. Food was delicious.

No plug in the bath.

All Good, Reception was very friendly and so were staff in Bar/Rest

Probably could have been bigger range in menu

Very welcoming and cosy

Nothing

Staff

Nothing

Refurbished areas of hotel

1st time at hotel. Surprised how grubby lifts, corridors to and bedrooms are. Not what I'd expect from hilton group. Corridor to bedroom had constant unpleasant chemical smell. Breakfast was poor variety of nob cooked food and layout was very disjointed

Rooms felt dated and generally overpriced for what you get. Extortionate room rate that didn’t include breakfast for a hotel not in the centre of Belfast.

Facilities were great , reception staff brilliant , food great in the bar , no complaints

Breakfast was good. Although for the price I don't expect self service.

The room was terrible, the door didn't close. There were multiple cracked tiles. The carpet was ripped, the TV was ancient and had three channels. No air conditioning.

Breakfast

My room over looked the rear of the pool - the noise of the pump was too loud to have the window open - it stopped at 9pm no aircon bed was very uncomfortable Staff on checkout were unhelpful and surly

Lovely breakfast, nice staff and the parts of the hotel that have been done up are gorgeous. Got an upgrade to a deluxe double which was great and we had requested a cot which was in the room on arrival. The bed was rock hard unfortunately which made for a poor nights sleep but everything else was really good.

was within 1 mile of the wedding venue we were at that night staff for all we saw of thm we frendly and helpfull

emergency light was right in center of room room to warm tin roof on building outside with heavy rain and open windows to keep heat of room down lead to lack of sleep

The staff were excellent 👌

The first room , we were greatly disappointed 😔