Tout

Ne peut Pas d'utilisateur la piscine Le petit déje est très bon Bon

Tudo em si era óptimo. Desde estadia, a simpatia dos funcionários.

Não tenho nada apontar, pena a piscina não estar a funcionar. Que era o que gostaríamos de ter aproveitado.

Da simpatia dos funcionários

Do facto de só após o check in terem dito que a piscina estaria indisponível naquele dia, e que no dia seguinte de manhã já podíamos usufruir. Acabou por não acontecer, e passamos parte do primeiro dia sem poder descansar pois havia barulhos constantes de máquinas na resolução desse mesmo problema. A questão da piscina, pelos miúdos, era um fator importante pois havia muita oferta em Fátima para a mesma data, e significativamente mais barato. A iluminação do quarto, não funcionava na sua totalidade

Localização, estacionamento gratuito, simpatia dos funcionários e quarto confortável.

A insonorização não é um ponto a favor.

en general todo bien limpio y amplio y todo cercano

para el valor que pagamos . no habia en el cuarto ni siquiera una botella de agua ni vasos para poder tomar una pastilla. tienes que salir a buscar a la calle. y todavia no tienen desayunos activos.

Não teve p.a

A dimensão do parque automovel. Tive o carro na rua durante uma noite.

O quarto em si è todo incrível, confortável e maravilhoso

Não conseguindo aquecer o quarto, o telefone que dá acesso a recepção não estava funcionando bem, ou eu que não sabia ligar. Acho que a parte do banheiro falta uma luz. Fora que o horário do check-in com o horário da saída do hotel nao bate uma diária. Até fui questionar o funcionário mas ele disse que isso já era norma da empresa a bastante tempo, sabendo que está errado, porque daí não se torna uma diária.

da cama.

nada

Great value for money. The hotel is clean and it’s quite true to the photos, and the staff are very accommodating. The pool and gym are a nice addition to the hotel. I like that they do housekeeping everyday, and that the room has balcony. It’s also near to the sanctuary and small shopping&souvenir stores, with restaurants close by.

It’s not fully soundproof as I can hear voices from the corridor and the other rooms. Was also hoping to get the landmark view (but not really a necessity).

La chambre avec un double lit, spacieuse, la baie vitrée et le balcon , la belle piscine , l’ascenseur, le parking privé , le prix 36 e

Mal insonorisé au niveau de la fenêtre mais pas trop de circulation

Netjes en goed ingericht.

Very hood stay, good place, clean, good sleep.

Very clean and friendly staff

The rooms, the location, the landscape,.

Parking and the facility

Location

No one at reception on arrival

-location

Swimming pool was close. We didn’t use the swimming pool.

Unbelievable how they cope with malfunctions in their own booking system! We made a booking and arrived there at the check-in time. Because it was 37 degrees we specifically chose for this hotel with swimming pool. Upon arrival the staff told us there were some double bookings made which meant they sold more rooms than they have. Which meant that we could not stay there, and that they booked us over to another hotel (big downgrade, 1 km further from the center and no swimming pool) without talking with us about the solution. I would have liked to get my money back as I didn't get what I paid for. But that was no option. No apologies from the staff whatsoever. Ridiculous. The staff at the hotel they arranged for us to stay in (same owner, clearly less well taken care of) told us they get customers this way from Hotel Rosa Mistica all the time. Really shady business. Don't book here!

It's nice good and good money room was big and clean.

Room was big and clean

Had pool and gym, clean, and staffs are friendly and approachable.

No food service.

clean and great location and the bed was very comfortable

Noisy until 10pm

The receptionist maria was very friendly and lovely to talk to.

We transferred to this hotel from padre pio by umbral so when we arrived an hour early at Rosa mistica we were asked to wait for an hour. I am not sure why, coz I'm a hotelier too and an hour early should not make much diffrence as long as hotel is not busy or not fully occupied should not be an issue. What matters is guest comfort. Not all guest check in exactly at 3 and hence some exception should be made, especially if the same guest transferring from same managed property ( by umbral)

clean and big room

the location

Room was clean and comfortable. Parking was available for no additional cost. Staff very friendly.

No breakfast available. Would be nice to have at least something light in the morning with coffee.