The bedroom was big and the views were stunning. The breakfast was quite complete. What I liked the most was the customer service. I came with my parents and we felt very welcome. The staff were really helpful and professional. I usually travel for work, and I really appreciate when the staff treat customers well. Big kudos to an employee with a tattoo on his left arm (I think his name was Arturo); he provided excellent customer service with his kindness and professionalism. We will recommend the hotel to our friends and family.

Nothing.

Los desayunos muy completos y variados. Personal muy atento. Las cenas se hacían en un hotel contiguo. Calidad muy buena. La piscina es climatizada, el cual nos fue muy bien los primeros días de julio que hizo mucho viento y temperatura un tanto baja.

Dijeron que hacía poco que habían abierto para la temporada de verano, pero nos encontramos con la papelera del baño sin vaciar de algún huésped anterior. El servicio de bar....casi no existía y les costaba encontrar algo tan simple como tés. Las botellas de licor apenas aparecieron en las estanterías del bar un día o dos de los cinco que estuvimos, y cuando estaban las volvían a guardar por la noche, por lo que volvíamos "al hotel de la cena" a pedir alguna copita. En la segunda planta, al salir del ascensor, había un fortísimo olor a cloro, puesto que la piscina tenía una puerta que comunicaba con dicha planta.

nicely decorated common areas

Half board was buffet every night. Food selection very mediocre. choice of just two wines. Bar seemed to be a temporary set up.

Food

The location is great in Formigal. Just a few minutes from the Sextas ski station.

The room had a strong humidity smell, very small, breakfast was not great, the ski room is out of date, overpriced.

The room and toilet were spacious and clean. The breakfast was great! The staff was very attentive. We didn´t have time to enjoy the sauna and jacuzzi, but it looked OK. There is a private bus teking you from the hotel to the ski resort, although you can get driving in 2 minutes.

Breakfast was great, with lots of choices, including fresh fruit. Room and bathroom were very clean; the shower was great.

The hair dryer did not work well.

Location, service and price

Everithing ok!