The breakfast was amazing.

There is no comb and toothpaste. We forgot to bring but couldn't find anywhere.

The view from the room was nice and the restaurant food was good

The price was way too high for the quality of the room. Shower nozel was falling off and the room was very dated and looking scruffy.

Beds Great Front desk great Location Perfect

Breakfast very average. Breakfast staff need to treat all customers with respect Rooms tired!

Everything ! And the staff were amazing !

Quiet location and quiet room. Very comfortable bed and decor was fresh and clean. The staff were friendly and efficient and the breakfast delicious. I also loved having a bath in our bathroom.

The bathroom was dated and needs a refresh.

the location and the easy layout of getting around, super clean and very presentable!

n/a

Location was great - close to restaurants and bars. Beautiful outlook

Fabulous location; excellent staff who were very friendly and attentive; superb room with balcony views; wonderful breakfast; so convenient to all my needs. One of the best hotels I have stayed in. Highly recommended.

All good.

Beautiful room and view Great Location

The view

Parking, noise from ferry nearby

Nice airy lobby. Great view from the room. Bed was very comfortable and breakfast was great. The staff checking in were pleasant, if not a bit formal. The two concierge guys were very helpful with getting us a cab and providing local information - very friendly.

Nothing really

great check in, great location & awesome facilities

Excellent room with good harbour view.. Very well located. Comfortable bed.

The TV has limited free channels. The room charging process was not as indicated on the Booking.Com booking. The total amount was taken by the hotel before we arrived.

The view until cruise ships arrived, lovely view at the restaurant.

Rooms need to be maintained more, broken shower head, door stop, balcony tiles broken, balcony not completely private, and tiles squished when you walked on them, was expecting a lot better considering it is the Hilton. Some Staff were absolutely awesome, but some were quite dismissive.

The hotel room was on the top floor, with an expansive view of the city and the water. The view was magnificent. There are many places to visit within walking distance and the location is very central

The room was not very clean, there was a dirty towel in the bathroom as well as a large amount of hair in the drawers, to the point that the staff took a picture of the drawers. We were disappointed since it was my daughter's birthday and we had hoped to make the occasion special. We were also disappointed with the size and temperature of the swimming pool, which was very cold. Our request was also for flowers to be delivered in honor of my daughter's birthday, but they never arrived and instead we received chocolates from the hotel management. Which was a nice surprise but nevertheless we requested flowers with no communication received from management. Also room service was ordered and the food quality was extremely poor. There was no Netflix only Sky and the television was not very high quality either, as the image flickered constantly. As a result, even though the location and the view was magnificent we were left unsatisfied with the overall experience in this hotel.

The view was incredible even thought it was raining

The breakfast restaurant hot food was mostly overcooked and not very nice.

Complimentary breakfast was so good, the bed was comfortable, the shower was ok.

The bathroom didn't have a lock on it, which I found weird. The bond realizing at the counter I had to pay an extra 400 dollars was an unfortunate event. I booked a king leisure deluxe and it didn't match the photos. The one I had booked had a bathtub in the photos and I was not put into it

Fantastic location. Close to everything with amazing views.

A little behind the times with connectivity - no option for streaming services and pay-for-view movies in 2024? Paying for valet parking in the open outside the front door.

View of the water. & close to restaurants shoppings etc

The pillows so uncomfortable. The room service was abit pricey.

good view

too noisy with ferries

Always a fabulous stay

L’amabilité du personnel Le confort du salon de la réception Le confort des chambres La propreté

Le buffet petit déjeuner, peu de choix dans les produits surtout dans les fruits et souvent mal resservi. Le personnel de salle est très aimable, certains bossent la tête baissée ce qui est agaçant quand vous souhaitez quelque chose. Il est dommage de faire payer le cafe expresso ou le cappuccino dans une formule buffet du petit-déjeuner. C’est la première fois que cela m’arrive…. Si vous êtes amateur d’esoresso ou cappuccino ça sera payant C’est dommage qu’il n’y ait pas de machine distributrice

Wonderful staff, faultless location, quality food and great facilities.

The lifts were a tiny bit slow and could possibly do with one more.

地理位置优越！风景优美！酒店服务态度很好👍 酒店的早餐和晚餐都很好吃😋。房间的床睡得舒服😌

晚上有点吵。淋浴的开关有点不好操作，无热水。

Bella posizione

Il cappuccino è L’Espresso si pagano a parte per un hotel a 5 stelle mi sembra assurdo

Accessibility, parking available at the property, lovely staff, great location, just a good all round atmosphere

I didn’t have any problems

Breakfast standard Location was stunning

We had a very late checkin with a notification text we didn’t receive

Location is good. We didn't mind the big ship parked along-side taking the view (it departed after a few hours and opened up the view). The guy at the concierge was very helpful (Robert I think his name was)

Probably expected more from a 5 star hotel. Small things like no slippers in the room, Limited tea offering, then also the tea and coffee not replenished the next morning, a long with dirty mugs and spoons left after room serviced. Staff overall just seemed to have very little care factor