A great family run hotel, right in the middle of town. While the parking was not official, they found me a space for my motorcycle right opposite to the hotel - perfect for bikers. The breakfast was excellent - with a good choice of meats, cheeses, and bakery products, fruits and yoghurt.

Nothing - all good.

I like a lot the courtesy of the staff and the location.

Wifi

Location was great, right in the city center and with great access to restaurants, hikes, sites of interest. The included breakfast was also quite good. The staff was very kind and friendly.

The toilets are shared and outside the rooms, which is inconvenient. Nevertheless, there is a small bathroom in the room with a shower and sink.

A very cold weekend which made the room cold. We could not get warm enough.

Great breakfast and lovely staff

Breakfast was included and was very pleasant!

Location is exceptional

The staff was very friendly and the included breakfast was delicious. A lot to choose from and fresh. The location couldn't have been better and a great value for money indeed! We had a lovely memorable stay and couldn't ask for more!

Hotel was good, rooms were clean, good value for money

hospitality of hotel owner. Latest possibility for reservation for dinner was 18:00. He start calling me at 17:15 (I missed this call) and when we arrived on our bikes after 160km of cycling at 17:35 he was pushing us to sit immediately at the table , order food and eat and take a shower after dinner. At 19:30 he was pushing to pay and close the restaurant. Worst thing was that was openly pushing for a tip which raised my hair and causing friction on my side. Also all terraces at the central place are closed at 21.00. It seems that Monschau is looking for one time only visitors. This town is over the over the top and going down, to much pampered by tourists resulting in impolite hotel owners. Hotel and rooms were good, but service is lacking in this village

Abundant breakfast with a beautiful view.

Not applicable.

Friendly owner, nice location in the old town, great breakfast

Paid parking, also for motorbikes

very welcoming staff, good atmosphere, beds were extremely comfortable

The location was great and the room was very comfortable. The staff were very helpful and allowed us to check in later than what was normal

The toilet was outside the room down the hall. This wasn't a huge problem as the shower was en-suite however it's still a negative. I suppose its an old town with very old building thus this could be the issue.

The hotel is located practically in the centre of charming Monschau. There are two bus stations within walking distance. And there is a variety of cafés and restaurants around, as well as viewpoints overlooking the castle, nature and the small town itself. Very pleasant and helpful staff. Good breakfast with excellent coffee.

The furniture in the room wasn't quite modern, but it was in good condition. Overall, the room was clean and cozy, with a great view from the window.

Hotel is located in Centre of Monschau, with walking possible towards the glass factory, a parking place and the town centre. Room was the right size to sleep in, but not much room for moving around. Breakfast was good with scrambled egg, fresh bread, vegetables, cheese and more.

No smile on the face of the restaurant clerk in the morning. Didn’t seem too happy.

Location and very friendly service

nothing

Good location, nice breakfast. Very friendly staff. Clean and modern bathroom.

No wifi on floor 2 and 3. Bed too soft. Outdated furniture in room.

The staff was incredibly nice and helpful, the room spacious and comfortable and the breakfast was great! The hotel is ideally situated in the heart of the town with several restaurants within walking distance.

Simple but good breakfast. Simple but good room, nice sturdy beds. Top location.

Bathroom was fine, but could have been cleaner.

We had a great time in this hotel! The beds are amazing, and the room was nice. The service we experienced was amazing, the hostess is a lovely lady and even when we were the only ones in the hotel she made us a great breakfest!

The mini bar was missing in our room. I couldn't figure out if the hotel had WiFi or not, if it did, the reception in our room was not good (tbh I also didn't bother to ask about it or anything). The hygiene was good but not the best we have seen.