Für eine Woche Urlaub in den Bergen sind wir im Hotel "Vötters" sehr freundlich empfangen worden. Parkplatz vor der Tür, egal wann man ankommt. Unkompliziert und zügig waren wir in unserem geräumigen Zimmer mit großem Balkon, herrlichen Geranien, Saunatasche und Bademänteln angekommen. Das Frühstück ist frisch und lecker. Die Sauna und das Bad täglich geöffnet, ruhig, genügend Liegefläche im Innen und Außenbereich. Der absolute Hammer ist die Oldtimerausstellung im gesamten Untergeschoss des Hotels. Eine jahrelange Sammlung von Herrn Vötter, liebevoll in Szene gesetzt, mit kleinen Filmen, Bildern, eingerichteten Zimmern .... ein absolutes Muß für Jeden!!!

mehr Ruhe beim Frühstück, Tische umstellen erst nach 10 Uhr, wenn die Frühstückszeit vorbei ist, wäre schön ;)

The room is perfectly big (we stayed in the Comfort room option). The hotel positioned a bit out of center but not far to walk there and to cable lift. Good place to stay with your dog. Swimming pool and Sauna area - just right to have after the hiking day. And a beer in the bar (or an ice cream for kids) to finish you day. Bed and pillows are comfortable. Breakfast is good with different food varieties.

All was good. I can only propose to mark the parking outside to make sure that guests are parking in order and not occupying 2 places :-)

The staff was exceptionally friendly, be it the staff serving breakfast, at the reception or the cleaners. The spa is well equipped. We loved the relaxation area. The lobby was interesting and dedicated to the theme of old-timer. All in all, wonderful holiday and definitely recommendable.

Everything was great

Free parking

Very bad wifi

the family was perfect and kind i will book it again when i come back to kaprun love it

The room is clean and big and the decor is nice and authentic - location is good if you have a car - staff at the restaurant was super friendly and welcoming

The worst customer service I’ve seen in my entire life. - internet is slow - receptionists were not friendly specially with the kids - the first hotel in my life that charged me double the price for the same room I booked cause I have small 2 kids with me. - not even a coffee machine in the room - breakfast below average - very bad Coffee at the breakfast, the machine needs a serious cleaning - I was just not happy there - first hotel in my life the check out is at 10am, and when I asked if can have just one more hour the receptionist reminded me for the 1000 time that they are busy and refused my request - first hotel in my life they turn off the elevator at night - the reception is not 24 hours - the receptionist told me one million time that they are fully booked for every request I ask she says they are fully booked and they can’t do it, like saying in my face we are busy and we don’t care - if the hotel was 1 star I would accept this low dealing with the customers, but unfortunately it’s 4 stars and don’t worth it

Everything was perfect

I stay 6 nights in Vötter’s , at day of check out I surprised to see someone entering my room with the key of the door (new arrival ) because I late in check out the room 1 hour ! It was so rude from the stuff to give him the key while check in is at 14:00 not 3 hours earlier

All amazing

Nothing

Great location an beautiful hotel

it was hot, no air conditioning, gave us fans, the elevator broke, we are older couple and 4 floors was hard.

The hotel has a very special atmosphere. Everybody was friendly and helpful: they organized us the ski passes which was super comfortable -we just had to pick them up there without making a queue.

Very good hotel in Kaprun with a friendly staff. The breakfast was very good and more choice. Also the location is excellent.

Nothing.

Overall the place and staff are very nice, however, the vintage car collection in the basement and the wellness section are exceptionally good. These two made our stay unique.

the friendliness of the staff the breakfast the spa and the amazing museum

maybe more options in the restaurant

This hotel actually was better than we expected! very nice room and a lot of amenities at the hotel. We also got a card that gives us access to all kind of free entry / discounts in the Kaprun area, which was great! We also ate dinner at the restaurant of the hotel and it was good too.