The location of this hotel was fab, food was really nice and the staff were very friendly and helpful.

We splashed out on a junior suite as a birthday treat but despite the views being wowza the room smelt like it had been sprayed to death to cover the fact that it was clearly used by smokers (or the curtains and carpets needed changing from when it was a smoking room). The carpets were stained and worn. The furniture and decor had seen better days. It didn't live up to our expectations (apart from the view which was incredible). At night the bar next door (not part of the hotel) hosted a party from 11pm-4am and the windows offered little protection from the noise and thumping music. We asked to move on the second night and were put in a standard bedroom away from the party. Bliss. No view, no 'suite' but a clean modern quiet hotel room. Let that be a lesson to us! We will save our money next time we consider 'treating' ourselves. We were offered an alternative junior suite to be fair but we couldn't face moving another time because we were only there 3 nights and it didn't seem worth the bother. The staff did say that they have countless complaints about the noise from this room which is crazy that they keep exposing guests to the likelihood that their holiday will be affected in this way. So we had one awful room and one nice which doesn't really help you make up your mind to stay here or not. The location is great but for the money the hotel and facilities are fairly average given the numerous hotel options in Istanbul I think we could have done much better.

Konum ve çalışan nezaketi, mutfağı

Oda servislerinde taleplere geç cevap vermesi ve eskiliği, yatak ve yastık konforsuzluğu. Teras camlarının kirliliği.

The staff was very nice. The beds very comfortable. The Hotel has an amazing terrace and an amazing view. They gave me an upgrade and the room had an amazing view.

I think its a bit overpriced. For Tourist, they don’t have much information on tours, and the ones they have are extremely expensive. Suggestion would be to have more tours and information available to tourist. Need to improve the black outs for the rooms.

Fine except few things

Wi-Fi ,

best location .cant be better .you are right on Bosphorous strait.

Staff in reception are professional and kind, they made upgrade for me when i stayed the 2nd time. They are helpful and polite, hotel is clean, water is always available in the room, location is nice right on the bosphorus, every thing was good and i will come back again whenever i visit istanbul :)

It would be better if they improve breakfast

I really like nothing stuff or service every thing was zero 😕

Very bad 👎 not comfortable and not worth it it was the worst thing in my trip by the way I leave early and they did not refund I tried with booking and the cheap hotel

the view

charged me more than it is advertised in Booking

The room size is good, not big, hotel location is excellent, clean and staff are nice

Nothing really all went well

did not really like anything about the property

it’s in a packed area, the rooms are terrible and smell weird, the breakfast is average at best. No way this is a 5-star hotel, the balcony has ripped and broken chairs as well. do not stay here

extraordinary good and kind personal and service

The location

The bad condition the hotel was in. felt like old, no renovation, bad and old smell

location and friendly of the staff of the housekeepers

old and none maintained especially the bathroom facilities

Nothing nothing

Position of hotel

Hotel is in need of reconstruction.

Location and breakfast

Old furniture and price