Great staff and great location

The staff - very polite

Lovely hotel in great location with lots of good restaurants nearby and a Metro stop 5 mins walk. Easy access to the Acropolis, Syntagma, Plaka, etc. Good sized family rooms. The staff were first-rate, particularly duty manager Dimitri and bellboy Costas. They really helped smooth over our rocky start, as described below.

Last minute family getaway and we missed something in our quick booking.  The reason we chose this hotel was the rooftop pool and restaurant area with views of the Acropolis. The pool had a retractable roof and seemed enclosed.  Their own website said it 'operated all year round'.  But alas, the entire area was shut tight. CLOSED FROM NOVEMBER UNTIL 1 MAY. Not even access to view the Acropolis. The website needs to clearly state the dates that it is not open.  We had paid approx €1000 for a room, a gym and a downstairs bar.  If not the pool, surely there is scope to open sections of this area during shoulder season?  What a waste of prime space!  An off-season room rate would also be welcome to reflect the lack of facilities. 

De kamer

Nvt

Buffet breakfast was ok . But overpriced in my opinion. Staff very nice

Nothing! All good!

service rooms gym pool

nothing

Everything is good in the hotel except for the evening reception employee. I do not remember his exact name. His name starts with the letter k and his hair was at the time of arriving at the hotel at dawn. I have a pre-booking online, but he asked me for more money and the way he spoke to us is very bad. I told him that we have a reservation From the company in the hotel to attend the Arab-Greek meeting that was held in the hotel, but I left the hotel immediately after the meeting ended because of my lack of respect by the receptionist..

Observing the evening reception staff, but there is a young white employee who is very young and respectful. He tried to help us with everything, but the other employee, who is older than him, has a little white hair, he was forcing him not to help us

Πεντακάθαρο δωμάτιο. Η υπηρεσία καθαριότητας το επισκέφθηκε και ενδιάμεσα για να ετοιμάσει το κρεβάτι για το βράδυ. Το προσωπικό ευγενέστατο, με αναβάθμισαν σε δωμάτιο μεγαλύτερης κατηγορίας. Η υπηρεσία parking του ξενοδοχείου ήταν εξαιρετικά γρήγορη και αποτελεσματική.