Room was great

Loud music and flashing lights outside until well past midnight. Cooked breakfast buffet was unavailable and service from the kitchen took too long

The reception staff were friendly and helpful. The Chef prepared a good quality breakfast and was very helpful in additional request for poached eggs.

The room felt a little tired and worn. The bed was worn out uncomfortable. The carpet was threadbare in places where you enter the room next to the bedside table, carpet felt dirty underfoot needs replacing. Bathroom floor and wall tile cracked missing and poor replacement. Paintwork on door frame cracked, need smarrening up. Items missing from advertised room inventory. The noise levels at night into 2am and 5am Street cleaning also disturbed what should have been a good night's sleep that you would expect paying £150 a night..

The room was nice and good location too. Very reasonable price overnight for something so central. Three beds were made up for us and very very comfortable. Good shower and bathroom facilities. The docro is very nice, old timey with lots of mirrors making it feel spacious.

We asked about accessible bathroom the second we arrived and were told we had to get the lift up to the 2nd floor then down to the 1st. We responded thst stairs were the issue and we would wait to get to the room. Obviously this couldn't be helped with the lift being out but after that we were provided with a room on the 2nd floor... Fine... We got in the lift okay and to floor 2 but in order to get to our room, we had to go down and up another flight of stairs (not a small amount of steps either! It would have been nice to have the staff recognise that we needed an easily accessible room after asking for the accessible bathroom... instead of them giving us a really difficult room location. I've never seen a hotel with as many random steps up and down once you are on the floor! I guess if you don't have any issues with stairs this is quite fun but that wasn't the case for us unfortunately. Just be aware of that and if you have ANY mobility issues make it explicitly clear to the staff, as I don't think they put two and two together when we were enquiring.

A really lovely hotel, enriched with so much history & the location is great. The bed was insanely comfortable. Ear plugs were provided to block out the outside noise (there was a fair amount of noise coming in from the street till the early hours of the morning) considering where its located, it's to be expected. A fun evening, looking forward to going back.

The only things I noticed were cosmetic, such as the carpet in our room had bubbled & rippled in quite a few places, along with the old flimsy window frames, the window handles felt as though they may fall off at any moment & some visible cracks in the paint, it just made the room look rather scruffy which was a shame but overall, a lovely stay.

Great location. Reception staff were friendly and helpful.

Shower was terrible. No water pressure in room 403. Wall plaster is cracked all over but generally good stay and comfy bed.

location

the aircon made a continuous loud squeaking noise which made it hard to sleep

La ubicación es genial, esta en el mismo centro. Pero también esta al lado de un pub. Mejor dicho, parece que el pub esta dentro de tu habitación.

El pub que teniamos al lado parecia como si estuviera dentro de la habitación. Imposible dormir hasta las 2h de la madrugada, cuando cierran la música. Hay que sumarle que la ventana daba al patio dónde hay los motores de la calefacción, con el ruido que eso produce. Tampoco nos hicieron la habitación con la excusa de preservar nuestra intimidad.

The bed was comfy.

The room was quite small and everything was on a tilt. Even when laid in bed it felt as though you were on an angle like walking into a fun house. The floor was extremely creaky and I felt bad for anyone that was below our room while we were walking around. There was quite a bit of noise which is to be expected on a weekend so I slept with my own ear plugs in although there were some provided. It could be beneficial to know of noise prior to staying. It would have been nice to have a small mini fridge or something similar as other hotels do. There was also no body wash in our shower.