La gentillesse exceptionnelle du très sympathique viking roux à l’accueil et la navette à l’aéroport et à l’hôtel

La salle de bains trop petite

Pas de petit déjeuner. Environnement calme pour dormir, bon emplacement et service de navette ponctuel, mais qui ne dessert que le terminal 2. Pour arriver au terminal 3, il nous fallait marcher tous azimuth pendant plus de 25 mn dans l’aéroport!

L’accueil à la réception de nuit était désagréable (pas un sourire du réceptionniste, qui semblait nous faire comprendre qu’on l’emm. !) Il n’y avait pas de papier toilette dans la salle d’eau (!) , et le lavabo était dans un état lamentable ( a changer d’urgence!!!)

The receptionist when we arrived was dour, but the gent who was on overnight was lovely, if a bit confused due to him being on his second shift. The bedding was clean, and the air-conditioning was good once it actually started.

You can tell that not a lot of care goes into the cleaning and maintaining of the rooms as there was dust in every corner, chips and cracks in the bathroom door and floor, and spatters of an unknown something on the bathroom mirror. The bathroom was also tiny, I'm quite a short woman and struggled to close the door while undressing for a shower which, along with the tap, had no indicator of which way was hot or cold and resulted in a near scald.The apparent free shuttle service that runs 'regularly' was mostly absent. We had to take a taxi from the airport (at a charge of £41 euros for a 5 minute drive). When we arrived, the daytime receptionist barely acknowledged us, gave us a room key, and pretty much dusted his hands of us. We left to see some of Paris, and when we returned to CDG airport, we were left utterly stranded. The shuttle (which is said to arrive every 30-60 mins) was nowhere to be found, and the hotel was unreachable. We tried to order a taxi through the app, but because the distance to the hotel is so short to drive, we were refused, even by the Hackney style cabs, who charge way too much. We were stranded, and it was sheer luck that one of the taxi drivers took pity on us and took us back, almost two hours after we started searching for a cab. We were very, VERY lucky as every other driver flat out refused to help and we would have had to walk over an hour and a half (very circuitous walking route compared to driving) in order to retrieve our bags, which we had dropped in the room before we left. All in all, terrible location, unhappy staff, neglected rooms, and an overall awful experience.

Confort de la literie, accueil du personnel

Propreté de la salle de bain, l état général de la chambre

Le service de navette gratuite avec réservation est correct et pratique. La chambre est propre avec une bouilloire thé café mais....

La salle de bain est vétuste, le lavabo a des traces ,de rouille autour de la bonde la douche est minuscule. La chambre exiguë,on est obligé d'ouvrir la valise dans l'entrée. Les lampes de chevet sont au niveau des oreillers et on se cogne en dormant Le prix est exagéré 90€.sans petit déjeuner Je ne comprends pas la classification des trois étoiles.

The airport shuttle

The room was not at all like the pictures. Completely felt scammed.

The place is conveniently located from the CDG airport, and the hotel provides a free shuttle service to travel to the hotel and back to the airport. The staff is also helpful.

We were not comfortable with the private bathroom of our room. The bathroom was small (which is quite okay) and the bathing section was not adequately separated from the rest of the bathroom. Due to that the rest of the bathroom quickly gets flooded with water after a bath. Also, there was no quick way to drain the water.

Free shuttle from airport at regular intervals

The room did not match the pictures we saw at Booking.com before we made the reservation. Especially the toilet was very tiny and dirty. Even a small person will have trouble having shower there. basic facilities were missing. When we told the staff they said this is what it is. We offered to pay extra for a better room but that option also was not available. Ultimately we made a booking at a different hotel where we can take shower (we desperately needed that after all day international travel) and checked out of this hotel within couple of hours of check in.

Nice staff, ready to help.

Room not vert clean, in pour condition (holes in floor)

bedding, towels and bathroom clean - kettle and coffee in bedroom

phoned for the shuttle bus 8 times but phone went dead after message asking me to hang on so had to ring for a taxi - cost 31 euros, reception poor,- no proper welcome and nothing much said kitchen closed, no food. gardens not maintained looked as though full refurbishment needed

Nothing. Worst location and staff.

Premises and staff

good location fast transportation

breakfast is not good and so cheap

it was closed to the airport

toilet was dirty , tv had only french chanels, breakfast very poor not much bread, only plastic cups for coffee , waiting for shuttle to the airport 45 minutes , reception left unattended staff on personal call, paid for late check out woken up by cleaner trying to get me out of the room as she did not speak any English

Close to the airport and free shuttle, very professional staff, welcoming and helpful

The shower had issues with draining and the toilet struggled to flush

The bed was super comfortable The hotel was cheap

The plug in the sink wouldn't open so water just filled as we were using it The shuttle bus service at the airport was lacking as we waited 45minutes before getting a private taxi There was a strand of hair in the bed that was not mine You get what you pay for so I can't complain too much

free shuttle from airport, close to airport, no frills as such but that's what we wanted

bar wasn't open

Shuttle facility from airport

Nearest restaurant were closed

Decent value for money.

I had to wait an hour in the cold for a shuttle bus that never came. The breakfast was overpriced for the quality. The shower flooded.

it’s close to the CDG airport

not very clean. the bed is not comfortable.

it was very average, we waited ages for the shuttle and when I phoned at 10.45 pm I was told there were no more coming, even after confirming with the hotel that the last shuttle comes at 11.30pm. When we arrived, the shower plug was completely clogged with hair and could not have any water through it so we were unable to shower as no water would drain and would overflow the shower. Not the best

it was very average, we waited ages for the shuttle and when I phoned at 10.45 pm I was told there were no more coming, even after confirming with the hotel that the last shuttle comes at 11.30pm. When we arrived, the shower plug was completely clogged with hair and could not have any water through it so we were unable to shower as no water would drain and would overflow the shower. Not the best

Definitely good value for money if your on a stop over at CDG. Came with a free shuttle to the airport through booking.com Staff member was very friendly and helpful and check in was very simple.

Room was quite small, however that's not a compliant given the price. It was perfectly satisfactory in that regard. It's not really in walking distance from the airport so look into transport to the hotel and the prices before booking, I got stung by the taxi from CDG to the hotel, in the end I could have got a more expensive hotel closer the airport for the same overall cost of staying here because of that. (Not the hotels fault of course).

The room

Poor room service, they hardly pick up the phone