Where do I start? Room was nice and big with amazing view of the waterfalls, couldn’t fault it at all! Extremely clean and the best, most welcoming staff. We will be back next year!

It was perfect.

Everything!! Highly recommend this hotel!! Staff exceptional! Location perfect! Great view of Lauterbrunnen!

Good place, comfortable and a very good restoran

Wengen is a car free town, so we booked a hotel close to the Railway station. We were not disappointed. The Maya Caprice is one of the closest hotels to the station, yet from our room we could barely hear the trains. Our room had a spectacular view of the Lauterbrunnen Valley, it was clean tidy and the bed was very comfortable. The staff were very freindly and helpful, in particular Sonya who served our breakfast each morning. The hotel has a deal with Central Sport, so if you hire your skis with them you can leave your skis and boots at their store which is right next to the main ski lift. Walking through town in normal shoes is so much better than in ski boots.

The shower in our room was very narrow, and there was a poorly placed basket for soaps etc, which reduced the width of the shower even more.

The hotel is right beside the train station which is very handy. We are a family of four so we stayed in the Junior Suite and we had plenty of room and two gorgeous balconies, one at the front of the hotel and the other overlooking the valley and mountains, just beautiful. The restaurant was very cosy with great food for either dinner or breakfast, the coffee and scrambled eggs were really good :) The lounge was lovely and cosy with a fire and there was live music on one of the nights. The staff were very helpful and pleasant. I used the sauna and hot tub only once but these were very welcome after skiing! The hot tub offers amazing views and I was able to watch the sun dip behind the mountains as I sat there. I would definitely stay here again :)

Beautiful property, clean modern updated rooms with incredible views of the valley. Sauna and Jacuzzi open till late. Proximity to Ski Lift and Train. You can literally ski down to the hotel. Very convenient location. Staff is super friendly, Sanya was super nice and made us feel welcome. Home atmosphere. Breakfast are super delicious..

We had stayed at Caprice in 2014 and did not think our return visit could match the exceptional experience we had the first time. To our delight it was every bit as good. The rooms had been refurbished and were in immaculate condition - spacious, comfortable and with great storage for our bags and belongings. The bathroom is modern, with good storage and bench space and has excellent shower facilities. The view from our bedroom and from the restaurant is a marvelous vista of mountains and alpine village. The restaurant has an exceptional chef, so breakfast was great and we regretted not taking the half board option. That option makes dinner very good value!

The room was perfect, it was clean and tidy and the view was spectacular. The staff were hands down amazing! they heard we were leaving at 5 in the morning and were not able to attend for breakfast, so they packed us up a bag of snacks for us to take on our travels the night before. Their restaurant was on time and the food was heavenly, we ate there two nights and both times it was excellent.!

nothing!

An excellent view outside of balcony, with hills and mountains, even a waterfall. Staffs are very nice, restaurant food are delicious! And just 1min walk from Wengen train station. Love it!

No, all good.

The views, staff and location are all amazing! It takes 3 minutes to get from the front door to the train station. Enjoyed breakfast and dinner with the view! I highly recommend this place!

clean nice stuff stunning view !!

fantastic staff and great food

nothing

best view to Jungfrau, good breakfast, service and staff, small but cozy spa. Highly recommend.

the location, the food and the staff

Balcony

Nothing

Magnificent view from balcony. Great staff.

Small complaint.. hot tub did not heat.

relaxed athmosphere. fantastic location. friendly staff. check the photo from inside our room

with open windows one tends to hear your neighbours speak