The Apartment was wonderful. I have no words to that. Absolutely amazing.

Personal could give you more thrash bags and tablets to dishwasher. If you are here for more than 3 night you will need them.

The location was amazing, the amenities were well thought through. It worth especially mention very friendly staff who were willing to help beyond their responsibilities.

Nothing that relates to the hotel

The fold out bed was unbearable. Not suitable for sleeping in. We tried it for a few nights but it was horrible. We had to upgrade our room as the reception couldn't help us. We had to spend another 400€ for the upgrade. Just to have a bed to sleep in. No discount. The key cards wasn't working half the time and we ended up spending way to much of precious vacation time in the reception, not getting any help.

staff very gentle and respectful.

1-wifi was very poor. 2- too much noise from the neighbors and no privacy you cant set in the balcony.

The hotel was booked through you, but unfortunately the reservation was not as expected for the following reasons: 1. In the beginning, the hotel delayed the delivery of the apartment until 1830. 2. The apartment that was booked is different from what was booked by you, as it is very small, afraid of what is shown in the picture and specifications. 3. The apartment is on the ground floor and there are many insects that have no solution due to the lack of cleanliness and no air conditioning 4. The internet is very weak and sometimes does not work and does not cover the rooms except with difficulty and intermittently. 5. There is no system and no one is at the reception after 1900 pm. 6. The administration was asked to change the apartment to another floor, even if there is an extra amount that will be paid, and it turns out that the apartment owner will be green after 3 days and they cannot change the apartment or transfer us to another apartment. 7. I do not recommend staying in this place The employee in the lobby was very rude and no helpful, she didn’t help us with anything .

Location

reception, welcome part and tipps. garage and sauna/pool indoor. restaurant in the corner. cool room interior

prices in the restaurant.

Excellent location, very comfortable apartment for 8 adults (4 bedrooms), very well equipped kitchen, spacious balcony, ski room, underground parking.

Quite bad communication from staff 1. They didn't tell us upfront that check-in is in another building, so we had to look for them. No phone nbr on the door, or info where the office is. And that other building where you need to check in, is not walking distance. 2. I asked them 3-4 different questions through booking, but they didnt answer fully on any of them. Had to keep asking same thing over and over again. For example, I tell them 'the key card does not open the garbage bin', and they answer - the garbage bin is located right next to the entrance door??!! I ask them 'what time does pool open AND CLOSE', they say it opens at 3pm. For every single question I had to go back and ask again... 3. No reception attendance in the building. 4. Pool and sauna are not open all day, only in the afternoon, and you have to go through the garage (not heated) to get there. So if you are not skiing, you can't fill up your time in the pool/sauna during the day.

Clean, relatively close to slopes and complimentary fresh bread every morning.

The pool was small for the amount of people using it and quite cold, not a comfortable temperature to relax in

Everything

Nothing