Beautiful room (we stayed in the Goodwin) with amazing views of the sea. It is beautifully decorated and cosy, the bed is really comfy and it’s very quiet. Very central location and lovely and friendly staff. We would definitely recommend !

The bath in the room was gorgeous!

A nice enough hotel but unfortunately it’s on a very busy road - not obvious in the listing.

Location great, comfortable beds and large towels. Good communication before stay

Self check in and check out felt a bit odd and unwelcoming . Very old building but suspect some rooms better than others . Few finishing touches . No heat in bathroom no switch for towel rad , tv in bedroom no reception. Needed a power shower as low pressure so had to run to get hot water up top. I’d read about cereal and extras but just very basic tea tray and uht milk. Felt a bit unloved and needed a deep clean . Main wall in lounge room damp to touch and dirty glazing and condensation spoiled view of the lovely pier . Functional but not romantic or special .

There were 100s of cobwebs on the windows. Otherwise ok

100s of cobwebs, and I don't mind spiders, but you could see it hadn't been cleaned for ages.

Large well furnished room with great views.

First night room mix up rectified second night but was an error.

Clean, view of the ocean, great place amongst the stores and restaurants in town.

Excellent location, comfy beds, great views

We had to book 2 rooms as we are a family of 5 so it wasn’t the best shared experience. With a bit of a rejig you could get another single bed in the Lighthouse Suite to accommodate larger families.

The location is wonderful and the view was gorgeous. We asked to have a room that could open the windows rather than use air con and they were able to make this happen. We got an upgrade as they had space ! I love not having to wake early and force down a big breakfast - so no breakfast suited us fine.

Accommodation with private entrance. Cleanliness, location.

As with most hotels, no grab rail in the shower. It really helps to keep ones balance especially for those not so mobile. A minor point but offset by the good points.

Excellent stay, missed my first night due to work and was offered a free night, I couldn’t take it but was a lovely offer Thanks

Great location, comfortable bed and good value

Soap dispenser :(

Nothing

This is not a hotel- it is more like a hostel with terrible codes for each door- tiny rat run corridors. No reception rooms, no lobby. It is an awful place hiding behind the facade of being a hotel. Nothing for over £100 in the way of comforts. This is a stripped out amenity. Hideous double glazing. A tiny supposedly souble room. Small double bed.

Clean and simple accommodation in a nice location. Great that the room had aircon

The bathroom was basic but functional, neither of the TVs worked (no Signal)

Excellent location, no trouble checking in, accessing room etc.

Cobwebs, sun-arctic room on arrival, loud pigeons outside of window, cheap complimentary coffee sachets, odd sliding door leading to bathroom, not actually a double bed, but two singles pushed together with an uncomfortable gap in the middle.

View from room out over the sea.

Nothing.

Excellent location

Online check in was difficult. I had to ring the hotel at least three times to get our access codes.

Liked my room which was quiet as requested and well ventilated. Very comfortable bed

Hated the check in process which seemed unnecessarily complicated and didn’t work well. However lovely woman stayed behind after the desk was closed to make sure I got in ok which was much appreciated

clean

nothing

On arrival I got a free upgrade to a suite, suite had its own private entrance, living room and bedroom where both good, bathroom was excellent

Nothing

Lovely self contained unit. Well laid out . Own key to front door without disturbing any one.

It felt damp and a bit musty and the drains in bathroom were smelly.

We had a beautiful, newly refurbished room at the front of the hotel opposite the beach. The little extras like Prosecco in the fridge were an unexpected bonus. The staff were very helpful and accommodating. Highly recommended.

great location opposite the pier , nice bathroom,

the mattress needs changing, the bed was very squeaky noisy when you moved , the carpet needs changing, I could smell the dusty carpet

at 8 in the morning there was someone hovering and kids jumping up stairs.

Great location in the centre of town. Friendly staff. Good sized room and nice bathroom.

Bed neeeded a new mattress. Condiments left out for customers after 6pm - as no staff present.

all good

location

would have been nice to have someone on reception

Great sea views Very clean Friendly check in

No breakfast option

Room was lovely

nothing could have been better