The location and the welcome.

The lack of washing machine tablets and duvet covers. The uncomfortable beds. Quite noisy from the street and other nearby appartments.

Great hosts. Accommodation was excellent. The location was about as close to where we wanted to be as was possible. The surrounding area was beautiful.

Can't think of anything.

Fantastic location - just a few steps away from the main square. Carola and Veronica were very friendly and helpful, they even picked us up from the station. The apartment was quite large - with only two of us staying it felt very big, it would be a perfect size for a small family. The kitchen was basic but everything you need - oven, stove, microwave, plenty of cooking utensils, cutlery, plates etc. The beds were very comfortable!

There were a few small things which were not ideal. The apartment does not get much natural light and the 'terrace' is very small (a tiny balcony with two stools). Very little was provided in the apartment in terms of food - basics like cooking oil, tea and coffee would have been appreciated. We had to sort out rubbish disposal ourselves which involved taking it to a unit a couple of streets away, which was a little difficult to find. Overall, though, a great place to stay and very good value!

The location, view, and history of the apartment are amazing. The layout of the apartment was really comfortable for 4 adults and 1 child. The apartment is in the center but still very quiet. Modern kitchen and bathrooms in an ancient building. The shower was great. The view is fabulous!

I hate to write poorly about the place, because the apartment is great -- but could be alot better with a few upgrades. The beds were not very comfortable, one bedroom is a mezzanine and the drapes hardly keep out the light, and the second bedroom overlooks a common hallway shared with the neighbors, so noise and light comes at all hours of the night. The beds and curtains could easily be fixed with some upgrades, which I hope the owners do, because overall the place is great.

Carola and Veronica very welcoming and helpful. Great central location in Orta. Sizeable apartment with very individual furnishings and decorations. Carola and Veronica left us a little leaving present!

Location of the property was excellent, seconds from the main square. The apartment is really spacious and we had a really comfortable stay. The shower is excellent! We really liked the appartment and would definitely stay again. It's lovely and light with huge windows but also very private. You can see the lake front.

Little things like the beds weren't made ready for us and the bedding left for us to make the beds our selves which was a bit unusual. We were given an industrial sized soap which can be used to top up dispensers but there was no soap dispenser in the upstairs bathroom. No shower gel or shampoo etc. Be warned about lots of stairs but no issue for us.

the apartment was wonderful, the location perfect and the host excellent. they helped us with just about everything and made our 6 day a dream vacation for us as a family. thank you very much and we do hope to see you again soon

Sunny and spacious flat, there were three of us and we didn't feel crowded at all, as there was plenty of space in the kitchen and living/dining areas. Great location, a very short walk to the main Piazza. The hosts were lovely and very helpful. The flat has a fantastic feature in the dining/living room - a very large window that opens completely, letting guests eat al fresco.

Not really a problem, just something to be aware of. As it's a medieval building, there are no lifts. We stayed in the top floor flat and there were three flights of stairs to get there; however not an issue for moderately fit guests.