beautiful! clean!

lots of taxi rides to and from the port

Beautiful property.

Terrible breakfast, same runny eggs every single day and no variety whatsoever.

This place is amazing. Staff went above and beyond. My bf proposed to me on our last night and the restaurant staff gave him a hand with the proposal it was amazing. Hotel also helped him decorate our bed with beautiful flowers I have travelled a lot in my life but I have to say the shower in Villa 2 was the most amazing shower I have taken.

everything was amazing. How can anyone complain about paradise.

The place is great, the surroundings are really beautiful and the villas are convenient and remote from each other. Staff were amazing! Helped us with a lot of things

The location is far from the main part of the island, can be about 20-25min by taxi. There's a 10$ fix price for taxis, so it's not too bad, but you'll probably only do this ride once a day. The beds weren't that comfortable, mattress was too hard for our taste The restaurant, while good, was overpriced

Beautiful location and lovely bungalow accomodation. Very quiet and close to nature. Hotel organized a massage service which was excellent

Overcharged for airport transfer and breakfast was nice but way too expensive.

The location was great. If you like to be in town then this hotel is not for you. It is a short taxi to the closes town but the property is awesome and quiet. Great to have quiet after a long tour on the islands. The staff is great! We booked a tour through another venue, the hotel staff called them to make sure we were taken care of. I forgot to arrange pick up but the hotel staff sent a car to pick up the family without me asking them to, just great attention to detail. The staff walks you to your room to insure every thing is perfect. Day one our AC went out so they upgraded us moved luggage into new room. I travel a lot for my job and rarely have a seen such attention from a hotel staff. Thank you for making a wonderful trip that much better. We will return.

I liked everything.

Enjoyed our Preferred Guest upgrade from casitas to villas...especially the fireplace on a damp, rainy night. Our driver/waiter/jack of all trades Gustavo was terrific. The lava tunnels were very cool to see.

The Royal Palms Hotel is in a stunning location in the highlands above Puerto Ayora - a $10 taxi ride from the port. The hotel sits on 500 hectares (over 1000) acres of lush fauna and is even more beautiful than its pictures portray. The entire staff - I mean everyone - is friendly and helpful. The restaurant is charming; all food is fresh, cooked to order, nicely plated and reasonable for a five star location. The grounds are unusually beautiful and fun to explore. They include the most interesting and extensive lava tunnel we visited during our stay on the Galapagos. The hotel provides a hard-hat and assigns a staff member to serve as your guide through the tunnel for an additional fee of five dollars. Our stay was principally for R & R after more than a week of extensive sightseeing throughout the archipelago. However, the hotel would gladly arrange daily or extended visits to other locations on the island, or by boat or plane, to the other islands. Christina Gonzalez, a hotel manager, was off-site when we visited, but had greatly facilitated our entire Galapagos experience prior to our arrival. In summary, the hotel is a gem.