staff, room and all services.

Beautiful location, very clean and spacious room. Breakfast was excellent.

My room was too close to the bar if guests are staying there late in the evening.

The villa is beautiful rooms was clean and comfortable. Breakfast was very good

The atmosphere, the pool, the vineyards

a place was absolutely beatiful. we areived as there was a small wedding - not only it din nit disturb us, but on the contrary it added a nice atmosphere to the whole property. territory was great, poll, and the most amazing italian breakfast with best coffee, breads, juices and local meats. breakfast was far beyong expectations.

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Great place, great breakfast, great room.

Nothing!

The villa and exteriors are marvelous. Breakfast buffet was rich and varied. Staff was kind and welcoming.

Too few power sockets; no socket was available for my laptop near the table. Too few hooks in the bathroom.

The location is beautiful and peaceful. The view from the pool is really great. The whole vibe of the villa and the food! However regardless of how great the location is, what makes the stay even a better experience is the lovely staff!

Wifi could be better as the cell reception is not great but this is a minor issue.

The perfect wedding location. I cannot really comprehend the negative reviews regarding the staff as they are the ones who make up the most for the great experience here.

Beautiful setting and amazing breakfast highly recommend

all good

Beautiful location, good continental breakfast .

15 eur per person fee to use the pool.

Wonderful rooms - it’s like a fairytale place. The pool is pretty big but not suited for small children since its everywhere the same height. The garden is very nice and the restaurant serves good food. Very friendly staff

The surrounding of the hotel are gorgeous, breakfast is delicious. Staff is accommodating and friendly.

Location is a bit out of the way, within 40 minutes drive to Sirmione and Verona. Missed the entrance to the hotel 3 times, as misleading sign.

You have to go and see. So beautiful in the summer (haven’t been in winter). ❤️

The room was clean,the breakfast was fantastic

nothing

outside the villa is nice

filthy. there were so many insects, rooms totally infested. the hotel just said it’s because the hotel is in the middle of nature so is usual. one insect causing lime disease was left dead in a drawer, not removed by cleaners. absolutely terrible attitude from staff, most were miserable and not happy to help. large centipede crawled out from the baby cot bedding. they laughed when I asked if they do eggs Benedict for breakfast - very basic breakfast for 4 star and chef not there when breakfast time starts. facilities are very basic, toilets by the pool are squat toilets. we had 2 rooms, travelling with 6 young kids and they had my husband on the 2nd floor of the villa with some of the kids and my room with the rest of the kids in an out building not even part of the villa in the ground floor. be aware if you booked to stay in the villa, your room may not even be in the villa. staff did have sufficient notice of our booking and I requested the rooms together so it was a bit if a nightmare on a family holiday to have the hotel split us up. pool is not heated, we went in august and it was very cold to swim in the pool. pool opens at 10am so no chance of an early swim to do laps while quiet. anyone can use the pool, you don’t need to be a hotel guest so the pool does get very busy with people from outside. I did feel cheated as we spent a lot to stay in the villa for it to be so busy with day visitors. after check out at 10:30, pool access is 15 euro each and towels 4 euro. furniture in the room is totally oversized and inappropriate. drawers too thin and wardrobe hangers I could not reach. you get cards for towels and if you don’t return the card at check out they charge 25 euros. they charged us for our 4 year old who was sleeping in the same bed as me - due to the tiled floor, it’s not safe for her to sleep alone on the bed because she moves around and falls out.

beautiful pool, super friendly restaurant staff

rooms not same as on pictures, small rooms

Beautiful surroundings, very nice pool area, great breakfast buffet, pleasant staff, large fre car park

No balconies in the rooms, 2 Euros for the bottled water in the rooms is a bit steep (considering the cost of the room one free water bottle/day would seem resonable)

We loved the surroundings so beautiful. the quality of wine was exceptional. Marco and the ladies at reception were very helpful. Manny the waiter was the highlight of our trip he was so lovely and had a great sense of hospitality.

There was no shuttle bus so it made it quite inaccessible. Also there was no night time entertainment or even a CD playing to create ambiance in the evenings.

We loved the hotel, the room, restaurant and staff. Our expectations were exceeded on every level. Staff were friendly and helped suggest outside activities. The villa was beautiful and comfortable. Excellent food and exceptional staff at the restaurant. Beautiful grounds.

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appearance, grounds and location. also outdoor restaurant very nice.

lots of stairs and no lift. difficult to manage large suitcases. hotel bar not open till evening. tiny shower with pressure inconsistent.