friendly staff so very accommodating. everything was clean comfortable beds

Sometime no or only cold water in the shower in the room. Swimming pool never accessable, because every day there were wedding photographers or receptions. No breakfast and no restaurant available, even though they promoted it.

Location

Did not say restaurant and bar closed, so no breakfast

I have stayed at this hotel many times before. The Gorgeous wooden suite with poolside view was fabulous. Staff are friendly. An added cultural bonus is the activities of wedding photographers who use this attractive location for pre wedding shoots.

It was disappointing but understandable that the restaurent services were not available during my stay. I was told that the restaurant will be opening in January . I could get a Khmer Breakfast for $1 down the road and a nice coffee shop nearby. Some of the bathroom fittings were a bit wobbly.

location

No breakfast or bar available though advertised. The garden and Pool area was constantlybeing used for wedding photos so felt uncomfortable using this area

The beds

No breakfast facility; place is a bit rundown; room had no place to sit; balcony only good for drying clothes; our toilet didn’t flush well; bad lights in room; location

nothing- we kept getting kicked off our balcony for the constant wedding photoshoots taking place ALL DAY, EVERY DAY!! it was really irritating to have a photographers yell at our children to hurry up and close the door or get off the balcony so they could take their photos. We felt like we couldn’t leave our room because of this.

The rooms were old and run down. The shower water run over the top of the toilet. So anyone wanting to go to the toilet after the shower was used was walking on wet floors and a wet toilet. Wedding photos taken constantly in front of our villa and we weren’t allowed to use our balcony. we felt like we couldn’t leave our room because we were constantly yelled at by photographers.

not much

had photographers constantly in the resort, on our balconies, taking wedding photos, leaving mess everywhere. It was not fair when we were the ones paying for the hotel, and they were in on our balconies. Told reception, they didn’t understand what we were saying or offer to tell them to move away from our rooms.

John! He was amazing. My husband got sick and he helped us call the hospital, and he and a colleague drove us there at no extra cost. My kids had to stay in the hotel room and John helped them order food. He was really caring🥰

We could not use the pool. Something in the filter system was broken, so it looked like a swamp. There were no food at the hotel.

Clean, comfortable room. Helpful staff. Nice clean swimming pool.

No hand soap provided.

Lovely pool in a nice setting. Lovely staff.

Found the hotel a bit tired looking for the price. Air con and fridge didn’t work in the first room so had to change rooms. Constantly had to ask for extra towels as the old ones were taken away after the room was cleaned but they weren’t replaced properly. Same for bottles of water- it was 3 of us but always received only 2 fresh bottles. Restaurant wasn’t open and neither was the pool bar.

grounds and pool were great. staff friendly loved the location across from the river and close to night street food

we were in the villas and pretty dated. need a refresh and upgrade to warrant the price of the rooms.

good air con, friendly staff, nice gardens and fish pond, comfortable beds, good location in town but on the other side of the river so it still felt like it was away from the busyness.

building works next door meant it was a bit noisy sometimes

Pool is great, good location of the hotel in relation to food and tourists activities. Staff are really helpful, 'john' specifically, who will also be a tuk tuk driver. Took me to the bat cave and crocodile farm which he negotiated for them to let me in as it was shut, great guy.

Everything was fine.

Pool garden setting

Bathroom facilities b grade at best. Noisy air con. We must have got the bad room.

The resort was beautiful, it is obvious that they take care of the grounds. The pool was lovely and the staff was very helpful.

We stayed in the family bungalows and they were a bit dated compared to the rooms in the main house but they were clean, comfortable and had everything we needed. The restaurant wasn't open yet (in April when we were there).

Amazing staff and a nice place to relax

Not many food places around but that’s not the resorts fault

I like the location next to river very close to lacal markets and streets food.

Location was great, close to all amenities etc