Check in at 28th /04/24, friendly reception when I asked some information around 1:30pm!

Check in time too late! Unfriendly reception staff at night! (A short hair woman) ! No toothpaste and toothbrush!

Price

Misled about parking. Very little dedicated parking. When I booked informed dedicated overflow parking was over the road. In fact parking was at B&Q. Reception told me I needed to pre book the parking by the hotel but wasn’t told this when I booked. Matter made worse by most of the parking in front of the hotel being changed to electric car charging points. In addition had 2 false fire alarms in the middle of the night

car parking quiet

Value for money. Clean, fresh looking room. Staff helpful. Free parking

Only 1 pillow. No option to pay for an extra one.

We enjoy staying here. There was a bad spell like drains in our room when we checked in but we were soon moved to another room.

The coffee machine was not working at breakfast which wasnt explained when ordering breakfast but overall a great stay.

Nothing

Everything

I came. I slept. I left

The location for me is practical

In fairness, it is a budget hotel with some long-term residents

Easy to get to pleasant staff bed was very comfortable and the room was sufficient. The shower was brilliant.

The parking was a little awkward apart from this no issues

Idéal for catching a Ferry the next morning

Typical British ripoff Prices

We didn't have breakfast but there was plenty on offer, and vending machines as well as coffee, tra and hit chocolate

Not applicable. Cheap clean comfy friendly stay

Clean everything we needed good shower, parking good

Only down side no coffee in room .

FRESH CRISP BED LINEN. SHOWER EASY TO USE WITH BODY WASH TO HAND. FLOOR MAT FOR SHOWER WAS A BONUS.

TELEVISION IN ROOM 110 - WE WERE UNABLE TO WORK IT. HOWEVER WE RETURNED ON SAT 19TH AND TV WAS ON TESRESTIAL CHANNELS SO GRANDSON WAS ABLE TO WATCH MULAN FILM.

Staff were very friendly and helpful, every time we went past reception there was always a friendly face and someone on hand. I travel the country and stay in hundred of hotels and always wait so this was superb. On all the reviews there were notes about a lack of kettles and irons etc however staff had made a sign to show customers they were available from reception. Property was really quiet, other guests where friendly and polite. It’s conveniently next to a Tesco for a cooked Breakfast or a Subway, KFC or McDonald’s. There are two Buses which take you to the beach, city centre or gun wharf every 10 mins. There are a few parking spaces outside or free spaces in B&Q opposite. Our 5 year old loved the Bunk bed over the main bed, both were really comfortable as was the pillows and the duvet.

Just the odd niggle. There are four electric parking spaces and all spaces were taken up by normal cars. I have an electric car however used Tesco’s chargers as they were faster if you find the same issue yourself.

Location

Staffs looking weird on guests

Clean, comfy and friendly

Everything, Lovely people.

View from room

Good location and staff were good.

Room felt grotty, toilet seat was broken and loose, breakfast was crap. It’s Supposed to start at 6 but got down at 7 and had to wait 10/15minutes for some bread. It is supposed to be budget but paying nearly £100 a night for this, is not a good price.

Very clean, good size room with excellent shower.

Noisy outside of hotel, opposite a KFC and tesco store.

Close to Fratton train station. Subway, KFC, McDonald's very close by. Tesco is over the road. Shell garage and Lidl just around the corner. Staff were amazing. Very friendly and helpful. The Breakfast although continental, had a fair amount of choice and was delicious.

The room is basic, but does the job. Small tv, beds were very hard for us. The toilet is like a hot cupboard. If it's just wash and sleep. It's ok.

Very very bad look very dirty

Better breakfast better rooms with wardrobe rooms, not have wardrobe put the clothes in

Rooms clean fresh

Surrounding area run down

Cleannesses was appalling, stain on bed, towels. Dust everywhere, used toilet roll on the toilet. For the price you’d at least expect it to be clean. The only good thing I could say about the place is the staff was very friendly

close to work

nothing