Didn’t eat here just a room for the night before my Offa’s Dyke Path hike. Great location and friendly welcome.

Nothing

A friendly welcome and a comfortable room. We had our own key to the front door which gave us freedom and we had a quiet night's sleep.

Nothing

Comfortable , quiet room on first floor so easy for dog and luggage-management- as well as easy access to parks as well as town . Plenty of space for clothes and storage. Room comfortable and nicely furnished without being 'fussy ' and in a building which keeps cool ,very comfortable bed and I particularly liked the artwork in the room. Nice atmosphere in the pub area with friendly , helpful staff -who know about dogs and the area - a very nice welcome for the traveller. Place is very near the town centre but also equally near the famous walks in the area. Everything in the room in working order - television, coffee machine, kettle etc. Found nice places to eat in the locality including restaurants, cafes and takeaways. The car park is the town car park which just at the rear of the hotel and central to everything so I didn't have to use my car- the tarriff is okay -£1.20 all day on a Sunday - much of the town centre is pedestrianised with easy access to riverside and other walks.

I'd've liked an armchair in the room for watching telly. Didn't like the shelf above the bed as in the way .

Comfortable good sized room

couldn’t fault anything

nothing

It was clean and had character.

We couldn't get a drink in the bar as there were no tables. The beer garden was closed which we were not informed of, and we were told to try the pub down the road. The bar was closed by 7 o'clock both nights so we couldn't get food. We ended leaving a day early because of this

Staff very personable and helpful. Owner eagerly recounted long history of the inn.

That breakfast service only started at 830- or later if the first sitting was already full.

Warm welcome. Comfortable bed, clean room with good facilities. Good real ale in the bar.

The only minor issue was that I couldn't operate the coffee machine so some instructions would have been useful.

Good location and close to paid parking.

No food service due to being short staffed. Room was chilly.

Location was excellent for us as our daughter is at Bristol and it allowed us to give her a small break from university

We didn’t realise we had to check in before 8 pm.

Stayed for Chepstow horse racing. Pub is literally 3 minutes away by car or a 15-20 minute walk. It's a pub with rooms. The staff were excellent very friendly and welcoming. Good pub food and everywhere was very clean. It's not a 5* hotel but you're not paying 5* prices. Excellent value for money will return.

Lovely accommodation, friendly and helpful staff. Nice big room, very clean.

Need more coffee pods and biscuits would of been nice.

Central location

Lovely and welcoming place. Very comfortable bed. Dolce gusto machine was an unexpected treat!

well decorated and friendly staff.

Location is great. In the town centre and a few minutes walk to everything. Easy booking and nice staff. Parking behind the building is good and no problems to find a space. The room is a bit small but not bad; adequate for what I needed.

Room was not clean. Bedding was ok-ish but everything else definitely could be cleaner, including the throw. Carpets are especially dirty and stained. Cob web at places and strange smell in the room. Water in the kettle was old and had this unpleasant smell. Also, the kettle's cable is too short so I had to keep the kettle on the floor to be able to plug it in. Maybe extension cable or so would be good. Lots of dust everywhere. I know it is a budget room but I still think that it should be cleaned properly, aired and small touches added. Shared bathroom was ok-ish but very cold and lots of water on the floor coming out of shower.

great area for pubs

none

very lovely service and automatically given a better room as the hotel was quiet. Small court yard garden to allow the dogs to have a quick break outside.

location is great, the inn is friendly and welcoming

nothing

Great location and welcome. Lovely pub food and breakfast.

No parking on site but public parking really close and reasonable behind hotel.