When we arrived we were directly welcomed with a smile, we were also directed informed that we received a free upgrade which was really appreciated! Next morning we wanted to pay for breakfast as this was not included in our stay, but the manager decided to offer us the breakfast for the entire stay which was really a good surprise! Thank you again!

The property location is a bit isolated, so this mean you need a way of transporting for everything! I would suggest to rent some scooters near by the port, as the scooter rental from the hotel is really expensive (20$/day) and we paid (4$/day outside the hotel Regarding the activities organised from the hotel, again this is really overpriced! I would again recommend you to book via klook or local people!

Everything was beautiful! The bed was amazing

The food wasn’t that good and prices were a bit steep. Also you couldn’t just stroll around to any other restaurants so you had to eat there.

We stayed in a spacious villa with a private pool. The villa was very nice and clean. The atmosphere at the resort was very relaxing and the staff extremely welcoming and helpful in every way. They really walk the extra mile for you. The fact that the resort is relatively small, yet not short of anything, gives it a very exclusive touch. Even the common areas were very quiet and absolutely a place to chill, both for families and for couples. The scenery is absolutely beautiful. The resort organized a snorkeling tour to the Gili islands for us, wich we absolutely loved. We got to swim with turtles and saw beautiful coral reefs and fishes. The breakfast is also worth mentioning. You can choose from a menu of English, American or Indonesian breakfast. They all come with freshly baked pastries, fresh fruit and fresh fruit juices. The restaurant also serves high quality dinner, and the restaurant staff is extremely service minded and very friendly and they are given time to talk to the guests and establish a friendly relation to you.

If you’re coming from Bali, it takes you about half a day to get to Lombok and the Gili islands, but it’s absolutely worth it.

All staff were amazing, helpful and very friendly. The restaurant food is superb. The pool, bar and beach all together make this area wonderful. Snorkeling and kayak are free to use, as well as the gym area and snooker. There is availability for Spa, rent a scooter, diving, transfers and other activities. Recommend 10/10.

Rocky (dead coral) beach in front, as usual for Lombok areas close to Gili. It is not a bad comment, but only a reality check for those that do not know the region. Still, swimming, walking and kayaking is possible, since the hotel beach is very clean.

The location and views. Sunrise is stunning from this point. The staff offers a good service, they try to make your stay, and solve any problem, the food was good!

The surrounding resorts do not clean the beach from seaweed. but the beach the the resort was clean.

room was a standard room; however it did have a jacuzzi on the balcony which was great for an intimate setting. The public pool was always clean and had an awesome view of the crystal clear ocean. The resort's restaurant always had fresh snd tasty food no matter what time of the day! We booked multiple tours with the hotel including a culture tour, city and island hopping tour. They were all built to our wants and we really enjoy all of the tours. This was one of our honeymoon bookings and it was our favourite! the staff were super friendly and always made sure to make us feel special. They went out of their way to help us so much such as picking up some food for Hubby and I at 12pm from outside of the resort because they knew there wasnt anything open to eat in the immediate vicinity of the resort. We had not seen this kind of customer service and friendliness at any other stay of ours. A BIG thank you to all the staff at the resort! Overall if you want a friendly, stress free, safe and romantic experience, this is the hotel for you. Would recommend this place to all our Family & Friends!

resort was 1.5 to 2 hours away from airport

Facilities and location. Staff also very friendly.

Restaurant was poor compared to facilities. Especially when it came to European style food. French toast was not a french toast. Fried Calamari, very poort.

Beautiful location, fast response & friendly staff, comfortable beds

I had issue with the bathtub in the bathroom, after the staff came to check in the morning, it still wasn’t fixed by night time when I used it again :/ With the price range, they could’ve invest in better coffee to serve during breakfast