On arrival I was welcomed by the lovely smiley lady behind the desk. To tell me I've been upgraded to a bigger room. Always great news. The room was more than presentable and clean. Fantastic finish in the bathroom and longe area. Just what you need after a long day day at work

The bar and restaurant sadly closed at 21.00

Room was cleaned every day.

The bed was too uncomfortable, the only thing I would change.

The staff at reception were incredibly friendly and accommodating. I was upgraded to a suite room for free, which was absolutely delightful: clean, quiet, spacious and had a balcony. It was excellent value for money, and there was a wealth of free parking available. The location was fantastic, being reasonably close to motorways and also a fantastic gateway to the Cotswolds. It was about an hour's drive from Birmingham, where I had a work conference, and was very easy to get to from there.

Can't really fault anything if I'm honest. I think I may have been offered a breakfast but the price was extortionate, so I didn't take them up on it. I guess that's it?

Location, amenities cleanliness.

Nothing

Location, surroundings, cleanliness.

Upgraded the room, but it overlooked the carpark, which was quite busy the following morning with people leaving and golfers arriving. Even though people weren't particularly loud, it was noisy enough to prevent you from sleeping.

Spacious clean and modern

Spotlessly clean room and ensuite. Excellent maintained decor etc. Spacious car park. Friendly staff. Small private outdoor space for each room with table & chairs.

More motel than hotel.

Very clean handy location for our trip

Modern and clean

Very Nice and fresh

friendly staff, nice view

uncomfortable bed settee

huge room with balcony and convenient for my work

this is really better suited to golfing trips rather than a work trip, but a nice place nonetheless

All went well

Nothing

Great bed very comfy, very warm

Bigger selection in restaurant

The cleanliness and how spacious the room was. Incredible view too!

2 single beds pushed together as a double would be the only downfall

Nice place at last minute. but restaurant need to improve staff service 55 minutes for orders with remaining them...

Clean, Comfortable and warm. friendly efficient and helpful staff

Limited menu options - particularly for vegetarians

The location was quiet and ideal to relax. The room prices were very reasonable at the time of visit. The full English breakfast buffet was great. Great variety of spa treatments.

The restaurant for dinner seemed to run completely understaffed, and there were people waiting for a very long time to be served. The one waiter was doing everything he could.

very welcoming hotel! very clean & staff are very helpful and friendly!

nothing

Food, extras,parking,location.

We both had a large & small towel both had long hair so we still needed a hand towel. Staff had clearly put a floor towel on the hand towel rail twice. The metal outer door to each apartment building would catch the concrete floor being very noisy, but also many users would leave the door, so it would be left open in 0° weather. A couple of main staff did not give the best first impression with hygiene.