La disponibilidad de la cocina y que la misma estuviese equipada, las recamaras muy comodas y el aire acondicionado delicioso

Que me brindaran mas info para la hora de la salida ya que fue hasta el final que me comunicaron que podia pagar el cargo por quedarnos mas tiempo.

No me alojé

Falta de atención al cliente

Nada, pésimo apartamento camas duras, todo dañado.

Pésimo servicio por parte de la administración de playa blanca, nunca me contestaron alquile una habitacion de 3 y me dieron de 2 y para colmo apartamento para pésimo no dan mantenimiento las puertas de la terraza habia que abrirlas con mucha fuerza, prometieron bbq y no tenia gas y ni siquira resolvieron el tema , hay que tener mucho cuidado a la hora de alquilar por este medio booking recomiendo mas airbnb.

family place

we can’t use all the facilities because a some areas are just for owners of the places

Well located and the staff of the facilities were very polite and with good attitude.

The main bedroom had no curtains, there weren’t batteries in the tv remotes, one of the dinning room chairs was broken and one of the senior member of my family fell off the chair. Definitely needs maintenance.

everything was clean and everything was there in the apartment

There were no curtains which was very annoying, all the staff was very nice but no one was able to talk English so communicating was a bit hard.

Nothing - it’s was a terrible experience from the start.

- Took 2 hours to find apartment and multiple calls. - Directions and staff assistance was shocking - On arrival no towels - waited 2 hours - Booked for 4 people only glasses for 2 - Pans were still dirty with food - BBQ was full with old coal - View was not realistic - construction site

Breakfast? Was there supposed to be breakfast included? I wish I’d known that! Nothing was included. We received our room key late. We had to argue to get access to the pool with the jet ski. We were charged for an extra person even though we made reservations for that person. I think the guy just pocketed the cash. Will not return

Not enough towels in the apartment. Toilet wasn’t working correctly from the time we got there. The pool bathrooms were filthy and stank. When you flushed the toilet in the pool bathrooms sewage came up threw the floor drain.