La cordialidad, amabilidad y atención del personal del Hotel. Las instalaciones muy buenas, destacando el restaurante y el rooftop con la piscina. La habitación siempre estuvo impecable.

Todo estuvo perfecto, sólo se podría mejorar la calidad del wifi.

Esta overpriced desde el punto que quieras verlo, cortinas rotas, baño con manchas de óxido, personal no amable, desayuno malísimo, el aire del cuarto no funcionaba..

Pool area is beautiful and breakfast is really good.

Mixed feelings - the hotel didn't feel like a 5* hotel. When I arrived I liked the room (3rd floor) and went on to enjoy the pool. However when I came back - I realised AC wasn't working. Room was actually heating up - 2 hours and it went up to 27 degrees, I was sweating. I called reception, they said they'll send someone. 1 hr has passed - nothing. Called back and she said they were busy. After 30 more minutes they brought a massive loud HVAC machine - I requested a change of room as it was already the evening and I wanted to sleep. They 'upgraded' me to a bigger bed but moved me to floor 1 - it was dark, furniture was dated (had cracks). AC was working but the stay wasn't as nice. I went to their sister hotel for next 2 days and it was brilliant. Gym was also disappointing- just a running machine and couple of light weights and no room to work out for more than 1 person - poorest gym I've seen in a 5* hotel.

El restaurante y la piscina.

Reserve una habitación con tina y me mandaron a otra habitación, cuando reclamé la reserva me dijeron que sólo podrían cambiarme al día siguiente. Si bien la nueva habilitación tenía tina no la pude utilizar porque no servía el tapón.

We stayed in several hotels in La Paz and in Bolivia and Atix was one of the bests…

The food offer can be improved, not a lot of choices if you stay for a few days…

We stayed here overnight in between climbing mountains. The hotel kindly stored our bags for a few days while we climbed our next mountain. The hotel is located in a quiet area outside of the craziness of central La Paz which is nice. Our room was of a decent size, clean and comfortable. Although we didn't have time to use these, we note the hotel did have a nice gym and pool/bar area. The staff were very friendly. The breakfast was fine but could have been more diverse. Lunch was very good. Dinner comprised a fancy menu but with fairly limited options (you could also order from the general menu). The masseuse was incredible, one of the best massages of our life.

Unfortunately, we had serious problems with professionalism and service at the hotel - our room had no bottled water, room service menus or sufficient toiletries upon our arrival, and we had no hot water when we tried to shower - each matter was either not dealt with at all (the shower problem), or it took a very long time to get a resolution. At lunch, the waiter accidentally spilled juice on my meal and tried to serve it to me again after wiping my plate with his hands (!!!) - I told him the kitchen had to re-make it which they did. The service at dinner was slow as there was only one person working and the breakfast buffet was not being re-filled fast enough as items inevitably ran out. We decided to cancel the rest of our planned stays and go to another hotel.

The rooms were big, comfortable and clean. The bar and restaurant is nice. Swimming pool has great views of La Paz. Staff were very welcoming and attentive. A few nice restaurants located within a 5/10 min walk.

Massively overpriced for what you get. Our room did not have hot water so we had to move rooms twice in order for it to be fixed (not what you expect when you are paying such a high price). Location is way out of the city. Great if you’re looking for a quiet area but rather annoying having to get uber’s all the time.

The staff was very helpful. First they changed our room from the first floor with a wall in front of the window to an upper floor. Second the bathroom has some problem and they tried very hard to fix. For the inconvenience they were extremely nice and offered us dinner and drinks. The restaurant was very nice and the menu very interesting and different. Upon departure one the the management also gave me a lovely scarf as a gift. I recommend the hotel, the staf and the location. the area is filled with lovely shops much better and more elegant than downtown and places for a drink and some food.

Breakfast could be better and eggs and omelette too. The jacuzzi on top with windows all round is wonderful, also a possibility of a drink from the bar on that level. Unfortunately people used it at 7 am in the morning creating a lot of noise if you room is right below.