Modern, clean but above all the very friendly receptionist. Forgotten her name but originally from Italy.

The check-in is done on a terminal. Because we had two rooms we still needed help because the system couldn’t process this.

Self service hotel. Arrived with a child late. No information about parking and extra charges. Self check in with no staff to help. Nice breakfast but in sister hotel. If it is self service hotel provide at least a vending machine with snacks in a lobby and coffee machine or kettle for families arriving late. No facilities in a room not even bottled water. Rooms are clean but very small. Very basic - more hostel than a hotel. No information about cash payments at car park. No cash machines near hotel. Apparently you can pay at the lobby of a sister hotel but again- no information provided. Lost an hour trying to get out of car park. If you want a good stay- avoid express it’s not a hotel really- book other hotel next to it- with proper facilities and staff.

Read above please

I liked how friendly the staff were and they met my expectations. The room was clean and comfortable. It is in an amazing location.

We had bunk beds for the kids and they were perfect. The beds were comfortable and the table and chairs in the room were handy. It was very clean. Self check in was great!

Nothing.

Very clean,minimal design,friendly staff,breakfast was very nice.Close to Central train station.Self checkin option is very fuserfriendly especially if arriving very late.

All was ok for one night stay. Checkout was not very clear.We left the key at reception.

amazing accomodation for the dogs!

The room was super clean 10+. Modern, tidy and well organized hotel. Easy to self check-in. Awesome location. This hotel by far exceeded our expectations.

Price was little too high for Bielefeld. Had to pay for the underground parking as well.

Everything was great, We reached their late at night so we did a remote check-in which was very good and helped a lot. The staff were amazing, they did everything they could to help. Rooms are very clean and the hotel is close to BF metro station.

Maybe little more facilities will be better to be in the room like a water boiler, some coffee sachets and maybe slippers.

very nice design of rooms, clean and comfortable perfect location in town centre

location. express checkin. comfortable.

the shower needs to be fixed. cold water was tricky to get and the water burned.

Location is good! 500 meters from main statiom.

breakfast was really ok !! Also wash basin was in room instead of lavatory which was making me bit uncomf.

the room was to small , where do two people hang there clothes , and even unload there cases ??

The hotel was very clean, breakfast was good, checkin checkout was smooth

It would have been nice to have an electric kettle in winter at least.

Very clean, great staff, dog friendly and lots of vegan options at breakfast.

no free hotel Car park.

The location and parking lot.

Nothing.

so clean and near to center

internet connection was so bad and they didn’t send any warnings however this problem with connection was one week before our arrivals . the housekeeping didn’t fill the shower and shampoo and it was empty for 2 days however I told them

easy check in, clean room. helpful staff, we needed that because the room was booked for two and decked out for 1. which they handled quickly

the area is a bit cold, if there’s more life and green it will even be better.