The rooms are nice and the breakfast was good but the facility itself is old and badly maintained, there is no lift and no communal areas ... the service is also really approximate ... not at the standard we expected

Facilities, service, location, pool

Very helpful staff, fantastic breakfast. Location near An Bang Beach was wonderful; free sunbeds and umbrella was complimentary. Easy to go to Old Town by taxi.

AIRA has a very good location by the beach in the small village of AnBang and close to good bars and restaurants by the sea. It has a large garden with pool that feels fresh and spacy so this is all great with nice friendly staff.

I got a room clamped in between others and staring at a wall is not so nice with no view at all. Also the room was quite small and not at all as expected. Maybe others have better luck.

The staff were excellent especially Mel,the location and beach were brilliant, and the proximity to other restaurants

In a quiet location, close to the beach and with a selection of bars and restaurants surprisingly close by. Staff were amazingly friendly and helpful, and seemed genuinely pleased to have us as their guests. Rooms were spotlessly clean and the hotel facilities were generally good - although maybe the poolside toilet could do with a bit of a spruce up! Bikes were available free of charge, which was great. Special note - it was my wife's birthday on the day we arrived and the staff had arranged a surprise cake and a lovely 'towels & petals' arrangement for her, which was very much appreciated.

Worth noting for some future visitors that it is a 10 minute taxi ride to and from Hoi An's old town, and maybe just a bit too far to walk along a typically busy main road, especially after an evening out. It really was not a big issue for us, as the taxi was usually parked almost right outside the front door of the hotel, and the trip was well worth the time, cost and effort involved.

the breakfast was really good with many fresh options, the rooms are really comfortable

we booked because we wanted some sort of relaxing few days but we could not find it here. the are were the hotel is located is full with bars which play sometimes during the day and at night very loud music. we could not sleep or get rest even with earplugs. also they have a nice pool are but the play all the time pop music there . this is not relaxing at all. they had it turned off for 15 minutes once and the it was chil, you could hear the birds, the waves in the background

nicely laid out and designed

the beach was littered with rubbish, so bough the sea was rough!

Beautiful hotel and wonderful staff! We were incredibly comfortable during our stay and felt like the team at Aira did so much to make sure all of our needs were met. The location was great for us - on the beach and so close to some great little restaurants, massage places, corner shops, etc. A long walk (maybe 50 minutes?) or inexpensive taxi into the city made us feel connected to the more active nightlife, but not as if it was in our face.

Really, everything was great. The cost of this hotel was pricier than the other hotels we stayed in during our Vietnam trip, but this was something we felt okay with going into it and it never bothered us during our stay. Two swimming pools, a pool table, and a boutique hotel experience made it all feel pretty worth it!

Our room was amazing. It was huge, clean and beautifully decorated. The location was great, near some great restaurants. The staff were super friendly and even gave us a lovely gift when we checked out.

Nothing!

very nice location near the beach. really comfortable rooms, lots of bars and restaurants nearby and the staff were very friendly and helpful.

it’s not exactly beach front, as the hotel does not directly join the beach, but it’s only 50 yards if that.

Loved the room and overall cleanliness and comfort! Would love to come back again and stay here.

The lighting in the room was very dim and it was hard to see anything in the night. Would like a good and strong lighting in the room as an option.

Lovely staff, lovely pool and an excellent breakfast

This is a lovely find. Set right in quiet An Bang beach and located close to wonderful restaurants and the beach. Staff were amazing and easy to find new friends to chat with in common areas as the layout invites interaction if wanted. Charming restaurant garden.

Nothing, loved it. Did I mention the staff were great? Yes of course because they really were.

I stayed in a suite with a balcony overlooking the pool and gardens and I was perfectly comfortable in such a large room. Excellent bathroom with walk-in shower with rainwater shower head as well as handheld shower plus a separate bathtub. The hotel staff from the manager to the waitstaff to the housekeeping staff were all very friendly and helpful. The buffet breakfast included in my rate was excellent and the property is ideally located next to the beach and within metres of all the best beach-side restaurants. I would happily stay at this property again and eagerly recommend it to others.

tucked away in a cozy corner but yet super accessible to the beach. great variety of food for breakfast. excellent staff service. beautiful toilet excellent spa.

not so sound proof and can hear other people in other rooms.

Nice location, walking distance to the beach with an area with sunbeds and a beach bar.

The cleaning staff woke me up twice in the morning even though I had the "Do Not Disturb" sign hanging on the door.

close access to An Bang, helpful staff

need better vegetarian options at breakfast. was offered boiled veggies.