This is a great property and would definitely stay again! Brand new building and appliances/furnishings and felt very warm and comfortable. It was great to have a kitchen area and the apartment had plenty of space in the living and bathroom. It’s a bit of a walk from the Main Street but was lucky enough to have had a great view of Matterhorn from the room - which made the longer walk worth it!! The free canvas bag and slippers were a nice touch as well.

We didn’t realise the actual hotel reception and lobby is a further walk up the hill - roughly an additional 5 mins but the hill is a bit steep. So just wish there was a bit more instructions on where to arrive to. Asking for help to take 2x luggages to reception upon checkout was not free - which was a bit disappointing given all the heavy snow and water on the hill to walk up in.

Our place was amazing and our view spectacular!!! Thank you so much! Trip of a lifetime!!!

it was huge, clean, facing the Matterhorn and excellent for family

Walking up the steep slope to get to the apartment.

The view of the matterhorn is fantastic , apartment is nice and clean

No train station transfer

spectacular view from the room with perfect large fully equipped kitchen ,living room, bedrooms,bathroom and great balcony .

the coffee machine not working

The view from the room

service non existence

it was not the first time at the hotel however I did not like that they not clean the apartments, according to the high price and the standard that would be the minimum they could offer to the clients.

The apartment was great for two friends (#801) - big enough to keep our bags open but still out of the way from each other. It was the ground floor, no noise from others using lobby could be heard and great view of Matterhorn. It’s modern and quite allergy-free. A good kitchen to quickly make a snack if need be (so many good places to eat though!). The towels were changed/room cleaned mid-week (stayed for a week) - found this very reasonable as the cleaners left more towels for us if required, this included face washers. Location was good but may be difficult with smaller children or for the unfit as there can be a 150-200m walk up hill to the Cervo elevator (directly attached to Sonnige station) or 150-200m downhill into town. It was no problem for us fit 55 year-olds.

All was perfect … but if you like a firm pillow, take one.