The location, and the rooftop is very nice

The rooms are a bit dusty

Location is in the main street, staff was very friendly and helpful.

Location was very good, and it had the option of a car park for 12 euros, which you really need over there. Rooms were spacious and very clean. Staff were very helpful in every interaction, recommending local amenities.

The only thing to add would be that the bathroom is one of those 'modern' ones with clear walls and a door that doesn't really shut close, so in that sense, it's not a very private bathroom experience.

every day room service

breakfast started late at 07:00 and it could be better

Location good.

Breakfast not great. Charged €30 for our dog which was unexpected and there were no additional facilities given for that

Fantastic localization if you are staying for the quaresma time. Good services and facilities the attendees are really kind.

expresso machine inside the room could be better

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The staff that welcomed us was not very nice and didn’t speek English very good. The parking is not free and it was already full when we arrived. The breakfast was awful, the fruits looked very old and the oranges had mold on them. The cheese also looked old. We couldn’t eat anything apart from bread with jam, which looked okay.

Location in town was good. Staff in general were nice. Breakfast waiter and cleaner. Nice view from window. Certainly not cold inside room.

Being charged 30 euros a night for the dog. This should be advertised. We were only told on arrival once we had checked in. Too late to move or book another place. We were told if we had a puppy then they might have made it free or cheaper ! Puppies would most likely cause damage and soil the floors. Room was far too hot so to cool it you had to open windows. It meant having to listen to a lot of street noise outside as it is the main thoroughfare for the town. It took until 4am to cool it down sufficiently to sleep then you had about one hour until the bin lorries started. No AC available. Not being told that you had to drive onto a pedestrianised area with tram lines to get to the hotel so wasted an hour going in circles.

The location of the hotel, right in the centre

Modern, comfortable, and clean

The strong smell of cleaning products. Cleanliness is appreciated but the smell of the cleaning product or perhaps the use of air deodorizer or odor eliminator was excessive.

Really good value for the price. Nice room, perfect location in the city center. We parked in some public parking only 5 minutes walking, so that was no problem either.

Central San Fernando, quiet. Public transport will be easy once the tram system comes into use, currently undergoing trials.

Our room had a terrible view, located the back of the hotel, but front facing rooms have balconies facing the Main Street

The description listed it as having parking, but nothing was further from the truth. The hotel is in the town square with no parking nearby, and was also very hard to find. Not on Google Maps accurately.

There is no nearby or easy parking. Don't stay here if you are bringing a car.

Great friendly and helpful staff Clean modern

Hotel location was a little tricky to find through a few back streets and also Parking was near by the hotel with a charge

Nice Personal in the hotel Help so much

Very good and centralized