We enjoyed the breakfast. The air on in the room was welcome too after a long day sightseeing. Upon arrival, the safe wasn’t working properly and the staff were extremely quick to fix it with minimum fuss.

One morning there wasn’t any hot water in the shower

Small hotel with very friendly personnel. Very close to the subway and a calm lobby bar. The room where a bit small but clean and cosy.

Very small elevators if you don't like cramped spaces.

This is the case, when all works perfectly and no problems arrived. Personal was wiling and friendly, food tasty ... nice place ... :)

Good location, good connection with the public transport. Breakfast was okay.

Check in was supposed to be at 3:00pm but when we arrived at 3.25 our room wasn’t ready yet. We were able to check in at 4:05pm. The staff on duty wasn’t even apologetic for it. They didn’t seem to care at all.

Nice room, good location.

Breakfast in the morning, coffee bar in the lobby and selection of wine at the coffee bar at night. Staff is extremely nice and helpful.

My bed was very hard and the pillows were flat so I didn't sleep the best but that's just me. I have sciatica so that is why the bed was not the best for me.

Clean, close to public transport, facilities are working as promise, staff are friendly, very recommended to stay with, close to restaurants and shops.

The parking , it's too narrow and dangerous, specially for big car like ours. And they asked for all family passport and told us to leave it with the reception , which I found this is not common practise as passport is very important document, if they need to enter information better inform the guess so they can de ide whether to wait or to leave for the passport

Very clean and very comfortable

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Cleanliness

Breakfast was not complimentary despite my filter at the time of booking

clean and friendly staff

I’d like more savory breakfast

Good location

good location, you can reach the center by metro or by bus no 8

- elevators were too small and in the last day we fall one floor with one of them, you need to do proper maintenance. - there are repeating works that are currently done in the hotel and for the noise there was no excuse or warning from the reception - we announced that we will miss the last breakfast and we asked if they could prepare us 2 paninis but we had no feedback on that

The location of the hotel is very good, since it is around 100m away from the metro station, where you only need around 3-4 stops to get to the City Centre (around 10 minutes journey). The reception staff were very hospitable and helpful, where we left our luggage without any problems whatsoever. The hotel also offers free water fountains.

The breakfast was a bit basic, without hot food (e.g. sausages, bacon, fried eggs). Moreover, there were ongoing works at the hotel, which were noisy at times, since they were right in the floor underneath us.

the property is in a nice area of town - easy to get to. It was my first time in Italy and the staff assisted with ordering cab and directions which made it easy to navigate Turin as a first time visitor. Comfort level was 10/10.

The staff was nice

- The water pressure of the shower was extremely poor, it was taking ages to take a shower, especially if one had to wash their hair. Also the draining of the water in the shower was not working properly and you ended up with a mini pool in the bath when you were taking a shower - The hotel was very noisy: you could hear all the conversation and TV from the other rooms and you could also hear all the noise from the street

Its silence and the staff.

I didn't like the location, which is almost far from the city centre, and the steet parkings in this zone are all blue (paying) ones.

Reception staff were lovely - very friendly and helpful. vestibule area was nicely decorated and welcoming

Room was fine but 2-way opening window only opens one way. I understand this due to the horrible view that was outside my room, but frustrating nonetheless. A generator of some sort was whirring most of the night, causing sleep to be disturbed