Clean, quiet and modern. Very friendly and caring staff.

good location. good value for money

I had an unpleasant situation with the reception. I am not a fluent German speaker so I wanted to discuss (in English) with the reception about my late check in and when they heard me speaking English they simply put the phone down without answering. I found that very unprofessional.

Art hotel is located close to the city center (1km) and bicycles are available at the hotel. The hotel is in connection (different owner) with a Franconian restaurant which serves traditional food of that area. The best feature of this hotel is its staff; very friendly and always ready to help; special thanks to Daisy. Breakfast is decent with fresh bread every morning, no warm dishes though.

The bicycles are a bit outdated but working.

It was nice, that there was a restaurant just beside the hotel. Just, what we needed.

Many stairs, no elevator/lift.

Late night check-in was simple with keycards provided in a safe by the main entrance.

The WLAN access is heavily filtered. I could not access many sites including some social media and that of my VPN provider.

The hotel was clean and comfortable and staff were very friendly and helpful but the location was to residential for us, however it was a useful location for us to break up our journey.