Frühstück gut, Lage top

Unser Zimmer hatte einen Blick auf eine vollgeräumte Terrasse und Morgens waren die Küchengeräusche da.

Sehr gutes reichhaltiges Buffet, super Lage, sehr nettes Personal, die Saunalandschaft

Das Frühstück war wie immer ausgezeichnet.Das Essen und das Personal im Restaurant" Fischmarkt"war sehr gut. Wir kommen gerne wieder

Das Wetter!!!!!

super Personal, super Lage, super Essen

Die Einfahrt zur Tiefgarage und in die Boxen - zu eng

Breakfast was great. Staff was very responsive The room was small but there was a bonus room with bunkbeds which provided ample storage

Although the hotel was a no smoking facility, the room reeked of stale smoke. I mentioned it to staff. The underground garage is a robot and bit tight. If several people arrive at once, there will be a delay.

nice location

I am writing to express my concern about the language proficiency of the hotel staff during my recent stay at Strandhotel Binz. I encountered significant difficulties due to the lack of English-speaking staff members, especially at the front desk. The inability to communicate effectively with the hotel staff hindered my overall experience and caused unnecessary inconvenience. Upon check-in, I had difficulty conveying my room preferences and confirming the reservation details due to the limited English proficiency of the front desk staff. On a couple of occasions, I asked the reception for assistance with local directions and recommendations. They didn’t recommend much and unfortunately, the language barrier made it extremely challenging to convey my requirements and understand their suggestions. During breakfast at the hotel restaurant, I struggled to communicate my dietary restrictions to the waitstaff. Effective communication is a vital aspect of the hospitality industry, and it can significantly impact a guest's overall satisfaction with their stay. The hotel should inform its customers about the language problem before booking.

Fantastic location on the promenade just 50 metres from the beach, and it was worth paying more for a room with the sea view. Breakfasts were superb, and the restaurant served delicious fish dishes. The staff were extremely friendly and helpful. We stayed there for a week and were genuinely sorry to leave.

There could be a fridge in the room. Other than that, everyting was perfect.

Pros: near beach, but unclean rooms.

Black mould in shower: bit rank. Very misleading room facilities and a shower room which overflooded into our bedroom.