A descrição e as fotos no Booking são referentes ao hotel, porém, descobrimos que o hotel não dispõe de quartos para três pessoas. No momento do check-in, nos informaram que nossa acomodação seria em um prédio separado, localizado a 300 metros de distância do hotel principal. Este edifício secundário não possuía o mesmo nível de sofisticação do hotel e não tinha uma recepção própria. A comunicação com a recepção do hotel principal era feita somente via WhatsApp.

Ficamos desapontados ao descobrir que, ao invés de um quarto no hotel, seríamos alocados em um apartamento, algo que não esperávamos. Na noite antes de nossa partida, um atendente insistiu que usássemos um motorista particular para o aeroporto, ao custo de 80 euros, contrastando com a tarifa tabelada de 50 euros para táxis. O atendente alegou que os taxistas podem não seguir a tabela, o que nos pareceu uma justificativa inadequada. No dia do checkout, atravessamos a rua até um ponto de táxi, localizado a apenas 75 metros do hotel/apartamento, onde encontramos vários táxis disponíveis. Optamos pelo táxi e pagamos o preço tabelado de 50 euros.

Room was very nice for a family of 3. It was a suite which it had a full bath and second 1/2 bath: It was very convenient for 3 adults. The location is excellent, few steps away from the Spanish steps and restaurants. Communication with the hotel by text was also great.

There is only 1 physical key for the room, hold in a large key chain, which made logistic complicated. They don,t provide an invoice nor an electronic invoice. The front desk person was not friendly when i asked for an electronic copy which in fact i have never received it.

Súper bonito. El personal súper amable. La ubicación la mejor que se puede pedir. En pleno centro gourmet y a 5 min de fontana, plaza , phanteom… La habitación doble superior muy acogedora, volver después de un día intenso se agradece estar súper cómodo y relajado.

No tengo nada malo. Lo único que que Tienes que irte a desayunar más lejos de esa zona porque es carísima la pastelería de enfrente. Menos mal que te dan mini desayuno de bienvenida en habitación .

Did not have Breakfast Location was excellent Room a bit small, if there is next time will book slightly larger.

Si me encantó la remodelación . Estuve varias veces pero con la pandemia tuve que anular la reserva y todo el viaje . Después de tres años vuelvo y Lo veo muy confortable y decorado con muy buen gusto

Nada

موقع الفندق ممتاز تحتك كل شي يوجد سوبرماركت ملاصق للفندق الموقع حيوي جداً يوجد شطاف في دورة المياة

لايوجد مفاتيح لابواب الحمام وغرف النوم عند طلب تاكسي لنقلي لمحطة القطار طلبوا مني 80 يورو وعند اخد تاكسي من الموقع اخد مني 22 يورو

Todo sobre todo ubicación

i loved the staff, the location , the cleaniness . overall , it was a pleasant stay for us . they even gave us a room with a terrace and a mini outdoor garden for free, that was a great gesture, thanks guys .

there was a minor issue with the cleaning staff but i informed the reception and they fixed the issue, their airport taxi is not that good, take an uber much better, he is a reckless driver and took too much detours different from google maps. .

İspanyol merdivenlerinin hemen yanıbaşında. Odaları temiz. Çalışanlar ilgili ve güleryüzlü.

Standart odalar küçük. Valiz açmak bile zor.

Posizione della struttura ottima, in pieno centro e collegata benissimo. E' stato molto semplice spostarci sia a piedi sia con i mezzi. Colazione molto buona e staff molto gentile e disponibile. Letto molto comodo, camera ben illuminata. Altra nota positiva il bagno con finestra.

Camera effettivamente un poco piccola per due persone, siamo stati bene ma un poco di spazio in più sarebbe stato gradito, anche perché non c'era possibilità di appendere capi lunghi nell'armadio vista la presenza del frigobar all'interno. Altra pecca l'acqua della doccia lenta a riscaldare, doveva essere aperta un bel poco prima.

Superó mis expectativas Excelente ubicación. Habitación muy cómoda, remodelada con muy buen gusto. Pero lo mejor de todo es la calidad humana del personal. Todos muy amables y atentos. te hacen sentir bien todo el tiempo. Todo el personal es de 10.

HABITACION MUY COMODA Y LUMINOSA CON DECORACION MODERNA DE MUY BUEN GUSTO TODO EL PERSONAL ES MUY PROFESIONAL, ATENTOS, GENTILES Y AMABLES.

Awesome location and outstanding customer service…The place is sparkling!

Location, nice spacious room as we got a Junior Suite. Great breakfast and very friendly staff. Around the corner from the Spanish Steps in the middle of the heart of Rome. In between all the fashion stores. Great restaurants around.

Our AC wasn’t working so it was kind of hot. Everything else was great.

The staff was kind and friendly.

Vinal carpet, bad wifi, room was a separate building away from main hotel, limited hot water, pubic hair on bathroom floor. There is no way this is a 4 star hotel.

Good location

This was our second and last stay in the hotel. We were stolen money from our hotel room. My sister kept cash in her personal handbag and left it inside the hotel room during the day. In the evening, she realised that her cash was missing from the handbag as the cleaner went through our belongings and took the cash. When we advised the hotel staff they told us to send an email and we did. Two days later we were contacted and informed that given we did not file a local police report they will not give us the €250 stolen back. We were never informed that we had to do this by the staff. Definitely not worth the value for money. Lack of communication and disrespect. NEVER AGAIN.

Very good location

The room was unbelievably small. There were ants in the room.

Location was brilliant - so easy to get to everything. Staff were really friendly

Nothing

Good air conditioning

There was a lot of noise from adjacent rooms, as well as rooms on floors above and below.

Location, staff

Check out alle 10.00 ( concesso 10.30) è un po presto 😆

The location was just perfection!

Honestly nothing bad to say … it was a lovely clean hotel and I would recommend it to anyone visiting Rome especially if it is their first time as the location is fantastic.

Amazing apartment in the heart of Rome. Tastefully decorated and air conditioning which was required on hot days!

The location

The size of the room

Great location. Great staff. Wonderful breakfast. Good elevator. Good AC

Rooms are way too small and smelled like cigarette smoke. Could barely walk around the bed without hitting TV on the wall. No room on floor to open a hard suitcase.

Hotel staff hospitality and welcoming(Carolina from reception and Housekeeping lady)

Old furniture.

Fantastic location & great value.

Room a little tight but at such a good rate I shouldn’t complain. It did not effect our stay.