DoubleTree by Hilton Almaty
Hotel in Almaty
Hotel a 5 stelle
Motivi per prenotare
Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Include gli elementi essenzialiPiscina, Aria condizionata, Internet/Wi-Fi e altro ancora
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A proposito di questa hotel
DoubleTree by Hilton Almaty
Dotato di una terrazza, il Doubletree by Hilton Almaty si trova nel centro della città di Almaty. Tra i servizi di questa struttura figurano un ristorante, una reception aperta 24 ore su 24, il servizio in camera e la connessione WiFi gratuita.
Servizi
Piscina
Aria condizionata
Internet/Wi-Fi
È consentito fumare
Parcheggio
Lavanderia
Idromassaggio o spa
TV
Accessibile per sedie a rotelle
Palestra o centro fitness
Adatto alle famiglie
Mappa di Almaty
Attrazioni nelle vicinanze
Camere disponibili
King Room
1 Letto king size • 32 m²
Può ospitare 2
Verrai reindirizzato a Booking.com per disponibilità e prezzi
Deluxe King Room
1 Letto king size • 39 m²
Può ospitare 2
Verrai reindirizzato a Booking.com per disponibilità e prezzi
King Room - Mobility Access
1 Letto king size • 32 m²
Può ospitare 2
Verrai reindirizzato a Booking.com per disponibilità e prezzi
Family Room
1 Letto king size • 35 m²
Può ospitare 4
Verrai reindirizzato a Booking.com per disponibilità e prezzi
One-Bedroom King Suite
1 Letto king size • 56 m²
Può ospitare 3
Verrai reindirizzato a Booking.com per disponibilità e prezzi
€€€€
Valutazioni e recensioni
100% di recensioni verificate
3.0 / 10.0
Location, cleanliness & King rooms.
Staff, Communication, Suite layout, facility management,
6.0 / 10.0
.
At checkout my mobile battery was flat and I could not retrieve my membership number to credit my stay. Later when I sent my details of confirmation, invoice for stay I was told it was rejected because I needed to do before checking out. I was not aware of this and now have lost the credit to my membership which I consider worthless given the response from Doubletree By Hilton.
8.0 / 10.0
Rooms were equipped with every requirement like shoe polish and full toiletries, iron and table. Everyday cleaning and changing bed covers
Generally good. Rooms and toilets are clean but not exceptional as one would expect from a 5 star rated famous chain of hotels
8.0 / 10.0
Раньше нравился spa, не сейчас перестали убирали помещения
Не понравилась грязь
Прожили в гостинице 11 дней, за это время полы в ванной не мылись ни разу.
В спа были дохлые насекомые.
Полотенца в спа были только маленькие, дырявые, старые, в пятнах и дырках.
В спорт зале все дни нашего проживания на беговой дорожке лежала конфетка, которую так ни кто и не убрал.
В спа персонал все время открывает уличную дверь в тех помещение и зимой сильно дует в бассейн.
Останавливаемся а данной гостинице не в первый раз, с уборкой стало совсем плохо.
10.0 / 10.0
Отличный room service, прекрасное обслуживание. Отличный Спа
Одинаковое меню на всех точках питания, в баре, в ресторане на крыше и в room service. Хотелось бы разнообразия.
8.0 / 10.0
El Spa de muy alto nivel y el horario hasta las 10 de la noche.
La pieza no tenía frigobar.
El Business Center tenía costo por usarlo.
No me hicieron la pieza un día.
Los amenities de mala calidad.
6.0 / 10.0
Из плюсов: бронировали два номера, друзья не смогли прилететь и отель пошли навстречу и не стали снимать штраф за отмену бронирования, хотя имело полное право на это. Попросил переходник для зарядки, нашли и помогли. На этом плюсы и закончились к сожалению.
Из минусов, не понравилось расположение, отель находится прям в центре жилых домов, до дороги пешком 5-10 минут ходьбы. Как по мне отель не тянет на 5 звезд именно сервисом. До двери отеля на машине не зайти, никто не встречает, с чемоданами не помогают, кровать удобная а вот подушки жесткие, нам было неудобно спать в них. В барах людей нет совсем, это скорее всего из за цены, дорого всё. По цене качеству отель как по мне дорогой. Если и полетим ещё в Алмату то возвращаться в этот отель не буду.
8.0 / 10.0
- Spacious rooms with huge ceilings
- Clean
- Gym with lots of equip.
- Extra amenities (e.g. room service) seem a bit overpriced on a relative basis
- Wi-fi prompted to re-login every now and then
10.0 / 10.0
Perfect location and clean rooms
At the restaurant there was waiter name Eldar, he took my girl phone without permission. We were searching phone in all the hotel later another waitress found our phone.
10.0 / 10.0
Nice staff comfortable, good location
7.0 / 10.0
Cleanness, Silence, very polite staff, expect security.
Very small parking, I couldn't to park my car in hotel area. Security guy offered to park my car outside the hotel area.
Dirty windows outside.
Complicated plan in the SPA.
8.0 / 10.0
The employees are very gentle and friendly. The room was clean and fresh.
I had better expectations about the room's condition. Nothing critical, though the ceiling and walls were painted roughly.
As guests, we had free access to the spa centre but no one explained it to us. I would spend more time in sauna and pool if I knew :(
8.0 / 10.0
Good hotel, all correct, but weak wifi, very hot in the room at night (Air Conditioner did not make it colder...)
The rest was all good!
7.0 / 10.0
location, reception was very friendly
bed lines and towels wasnt perfect fresh
8.0 / 10.0
great service amazing breakfast and good facilities
little things like the balcony curtain was broken and the cover of the toilet wasn’t screwed in
8.0 / 10.0
Breakfast was nice. Rooms were good and quite.
4.0 / 10.0
Very incompetent staff. TAXI from airport needs a lot of improvement. In general, the impression is not good.
9.0 / 10.0
Very comfortable design of the room, nothing of extra stuff that annoys you! Wonderful cuisine in the restaurant on the 11th floor!
7.0 / 10.0
Facilities and kindness of staff
Food. Too elaborated and heavy. Plus not enough attention to allergic guests.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Almaty?
Il prezzo medio per un affitto a Almaty è 37 € per notte. Questo affitto è 6 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per DoubleTree by Hilton Almaty. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso DoubleTree by Hilton Almaty è disponibile una piscina. Buona nuotata!
DoubleTree by Hilton Almaty accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso DoubleTree by Hilton Almaty?
Abbiamo trovato 11 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, è consentito fumare e parcheggio.