Nice size room, clean and nice natural light

Everything was very nice, bathroom mirror needs replacement otherwise everything fine

Breakfast and location. Room was quiet and attractive.

Several niggling things eg tv did not work properly and specifics within the room that needed maintenance. It was reported to the staff who were friendly . Chose hotel mainly because of the private parking which is paid for separately.

Cosy, clean. Helpful staff and breakfast was excellent. Enjoyed my stay. Walking distance to the town although it was a bit far.

There were no lifts and it was difficult to have to carry luggage up long flight of stairs but Terry was very helpful and she allowed us to pack what we needed for the night n leave our bags at the lounge.

Staff were very friendly and helpful nice décor and spacious room.

The first room they gave us was really noisy with traffic noise so we didn't have a good night sleep. There could have been a mini fridge in the room. I thought as it was 5 star hotel it would have a gym and a swimming pool, so not sure how this is rated as a 5 star hotel. I didn't know that i would be charged for parking until i got there it wasn't clear on your website.

Everything

Nothing really

All good. Very pleasant staff

All was good

Excellent location and breakfast

Proximity to popular sites and central city area within east walking distance. Small but adequate off road car parking. Delightful helpful and friendly staff. Very good breakfast though slow service

Housekeeping failed to refresh our room, we were there for 2 nights leaving a small basket of clean items immediately outside the door as a trip hazard. Despite the door notice requesting them to make up the room from mid morning it remained untouched on our return at 17:00. We needed to complain about the flow breakfast service which I believe needed an organisational ‘rethink’ .