I like dinner too much because it includes the famous Hida beef.

the hotel is at the base of Shinhotaka ropeway the tourist attraction. next to the bus stop, very easy to access the hotel by public transport. the Staff can communicate in English. Very nice outdoor hot spring with the view of Japan alps the room is large and very comfort

the hotel has quite vintage style decoration view in the front side (car park) is not as good as back side of the hotel (river and alps)

The Hotel is beautiful in location and design, rooms were impeccably clean and views were amazing. Staff are extremely polite and incredibly attentive to all guest needs. Smoking area is very nice as well. In the vicinity of the Shinhotaka Ropeway which allows for stunning views of the mountain ranges (given its a clear day) and access to amazing outdoor onsen.

Travelling to and from the hotel is quite difficult. Personally we travelled by train from Tokyo - Matsumoto and then bus service from Matsumoto - Hirayu Onsen - Shinhotaka Ropeway / Hotel Hotaka.

love the location. at the foot of Shi Hotaka ropeway. can catch the first ride up. love the peace and quiet. the hotel is older but I love the charm. very clean. stayed at the ryokan and it was comfortable. breakfast was great

nothing. outdoor onsen was lovely

The dinner and breakfast were very delicious, and the staff were all very friendly and welcoming. Very close to the shinhotaka ropeway

The location was remote and the view was quite nice, but this worked both ways. Although dinner and breakfast were included and fairly decent, it certainly didn't feel like a 2-Michelin star restaurant. Perhaps it all matters on the season, but drinks were not included, unfortunately. The Onsen is quite nice and relaxing and you can even book a private Onsen. Staff were friendly and helpful but will struggle a bit with English.

There are no convenience shops around. Seemed like everything was extra and had to pay for them. Drinks were a bit expensive and there was no option for all you can drink as other places offer. The toilet room smelled bad. Heating worked really well but it's noisy. There's a strong sulfur/mineral smell throughout the hotel but that's expected but can be a bit off-putting.

Onsen resort adjacent to the Mt. Hotaka ropeway. Exceptional location, onsen and food. Hotel provides Yukata for dinner/breakfast. Outside was 1*C but the hotel/rooms are toasty warm. Beautiful onsen, especially the outdoor onsen...bonus if it's snowing! Excellent food, especially dinner. The Hida beef is excellent and an extra serving can be ordered at the table. Japanese style room was dated with no real decoration but warm and the futon was fine for a night. If you have back or have trouble getting up off the floor then you'd probably prefer the Western style room/bed. Older, primarily Japanese guests. The drive from Matsumoto is really nice with some great views. The ropeway is great and will have new gondolas/cars in a couple months.

Room felt quite dated...but everything else made it a non-issue.