My family enjoyed the three day weekend at this Beach front house.

Overall was great. Did run out of water which we didn’t understand. We got there after 5 no one took a shower only a few took a shower in morning and we were gone all day. When we got back spent the time on beach then those that didn’t take a shower in the morning decided to take one and there was no water. However they refilled within 2 hours even thou it was after 5 . Did have my Mom of 93 so the steps were an issue. All in all it was great!

Upon booking this stay I sent a chat message through the VRBO app and received no reply. That should’ve been my first hint that this wasn’t going to go smoothly. I unknowingly get a non-VRBO email telling me to sign a Casago rental agreement?! I never got a personalized communication within the VRBO app explaining how this rental differs from typical VRBOs. Then I find out I have to meet someone at an office to sign more documents, and get my picture taken?! I never heard back from the chat message. The emails I eventually found were from multiple senders: “helpdesk”, “homes”, and “Casago Rocky Point”. No where in the email body did it say anything about needing to come to this office in order or pick up keys to your rental. It was listed in some attachment that they wanted me to sign?! I’ve always been able to go straight to the rental house and used a key code to get in in Europe and the U.S. THEN to top it off, they charge me a $20 “late check-in fee”. After sitting in stopped traffic for 3 Hours at the border they want to penalize me $20?! Never have I been charged a late CHECK IN. Now, upon arrival to the house we found there were no visible instructions for connecting to the wifi. Then we noticed there was no information to point guests to the nearest grocery/restaurants/hospital/pharmacy/etc. There was no instruction on connecting to the tv/cable/etc. Not enough utensils. The center courtyard smelled like sewer until we covered a grate with a mat. I could go on…

We come to Rocky Point every year for Mother’s Day and loved this place. It had everything we needed. My only issue was that the direct tv had little to no channels, I was able to log into my Netflix so at least we had that. One TV in the rooms didn’t have the power cord. But even with that we would definitely come back.

Accommodations were ok. There was no soap, towels, condiments, spices. Nothing extra, bare bones. Bring anything and everything you may need. Location was great! Would book again in same area, but probably different house.

lights out twice, water out once during our stay. No wifi to contact anyone. Front desk was nice. House was nice.

Lovely place for a family vacation, right on the beach. Had just about everything except beach towels and beach chairs. Bring your own, you’ll use them!

We had three couples come and stay. Everyone had their own bathroom which was a plus. Loved being right on the beach in the quiet neighborhood. Kitchen was fully stocked with everything needed to whip up breakfasts, lunch and dinner.