The host, Carlos, was phenomenal and so was the rest of the staff. World class service all around. Food was excellent and attention to details number 1. Concierge service was very personal and attentionate, transport was arranged throughout our stay, and the driver Miguel was more than excellent.

The property is very beautiful! It has an amazing view to the Cocibolca Lake. The beds were very comfortable. Everything was very clean and the staff so welcoming and nice!

I liked the size of the bed and the fact there was hot water. Two of the staff were great while one wasn’t.

No wifi in room! Booked this place because it said it had this. Lots of mold and deferred maintenance in first room. Got another but had to move! Food was all bread which I couldn’t eat.

Room was nice and clean. It looked newly renovated. Hearthy breakfast. Property is in front of the lake. Breakfast area, lobby, and playroom is conveniently protected with screen panels againts moskitos.

Electric energy goes out during the day or night. However, that is something that happens througout the country. Besides the front desk person and room cleaning crew, there are no other personel to service the bar.

Gorgeous property. Great little beach just down a few steps. Great breakfast. Most of all the manager and the night security were excellent and helpful.

I liked everything about this property.

The staff were really helpful and friendly

Loved the serenity. The food was really good with lots of options. Juices, teas, and coffees were perfect.

It was all perfect

I originally booked the value room but ended up upgrading to the standard double room which had a much more comfortable bed and was much more spacious, the place has a lovely garden and direct access to the beach, staff was very helpful and arranged an atv rental for me

it is a bit secluded, if you don’t have a car/atv it’s a bit difficult to access restaurants, the nearest restaurant is 10 minutes away and I personally didn’t feel comfortable walking there at night.. so you need to consider that.. it’s too bad the in-house restaurant was closed during my stay, it could have upgraded the stay, especially since there isn’t even an option to buy any drinks there.. at least a bar would be nice :)

the staff were excellent and highly attentive, the breakfast was delicious, and it was located right on the beach

Wi-Fi didn’t reach the room

The view & good

Staff wasnt helpful & woke up with a bunch of ants on the ground and someone urinated in my bike helmet

The staff was soo friendly! Carlos sended in advance so many informations about the island and about transportation so there is no question open! And no matter what they will always help you out! The room was very beautiful and super clean we felt totally comfortable! The breakfast was lovely made and super good! In generell it is located very well your are exactly in the middel of the island - the surrounding was awesome the trees and the beach were beautiful! If we are ever on ometepe again we‘ll surely come back to Xalli!

the great room with private patio the location the garden

restaurant was closed so that i moved other place …. hoping will open soon too far from center if you don’t have own car and the taxi terrible expensive here

Carlos, the manager was exceptional. He helped us with travel to and from Xalli and local things to do.

The grounds are beautiful. The people very nice. The location great. Very clean, very well kept up. Breakfast was very good.

Have a diining room and a bar location but neither one is open. after a long day getting there, we were looking forward for a drink and a beer. and had to drive out for drink and dinner.

great room with a lovely terrace.

WiFi connection did not reach the actual room

My intention was to rate only 1 point for Xalli Hotel but the staff works really very hard to make guests happy. Without the staff it deserves only 1 point

1) My room (no 8) was full of bugs, lizards, spiders and a special guest: frog. The floor, the walls, ceiling, the bed, were all full of bugs. It was really impossible to sleep in. Yes, i’ve been in nature before and i’m used to it, but this was really unbearable. The front desk is closed after 6 pm but fortunately there was a gate keeper, i called him and he saw how terrible my room was. He helped me to move to room no 3, which was very small, old and uncomfortable. The next day i asked for a refund because of the price difference between 2 rooms. They refused to pay me the price difference, instead, they offered me to move to room no 9, which is actually the twin room of no 8 (the room full of bugs etc). Of course i didnt accept it. So, i payed for the most expensive room of the hotel, but stayed in the worst room. This is not fair. 2) If you want to spend time at the hotel, there’s nothing other than water. No food, no coffe, no tea etc

Xalli exceeded our expectations, and I would highly recommend this hotel. Carlos, the owner, was especially wonderful. I stayed there with my 3 young children (including an infant), my husband and my teenage niece. Before we arrived Carlos sent me all the information I needed to plan our stay on the island. Once we arrived, he set up the futon for us instead of just handing us extra pillows and blankets, he found us a playpen for our infant to sleep in, and he ordered delivery for us for dinner as their dining room closes at 12pm (which I knew). Not only did he order us takeout, but he set a table in the dining room with care and asked his staff to clean everything up for us when we were done, so that we did not have to lift a finger. Our stay came with free breakfast, and it was delicious! I highly recommend the oatmeal! I thought it would just be simple and boring, but it was the best oatmeal I've had in my life :) My niece said Xalli would be a perfect place to seclude yourself and write a novel; I agreed.

The wifi was weak and basically only worked when we were in the main building. This was not really a problem for us because we were there just to sleep and had no work planned. It was easy to sit in the great room to check social media and messages and make plans for the next day.